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EllisKnight International Recruitment
,
Birmingham, West Midlands
Accommodation Manager - Cadnam Hall - Birmingham
Overview
Job Description
Do you have excellent rapport building skills and enjoy working in a customer facing role? Are you seeking a full-time role on a permanent basis? Read on because we have just the job for you...... This is a fantastic opportunity to work at one of our client's sites. This role is to work for a luxury student accommodation provider, based in Birmingham in a vibrant and appealing location. Salary: £30,000 per annum The working days are Monday - Friday The varied role involves: * Ensuring a warm, welcoming environment to students, parent and visitors to the site * Responding to tenant queries and maintenance issues throughout the academic year * Ensuring the site is a safe environment in which to live and work * Prompt collection of rents and controlling the budgetary targets for the site * Marketing and promotion of the accommodation * Undertaking regular inspections of flats * Undertaking routine daily/weekly safety inspections and updating the web-based safety management system * Establishing and developing working relationships with suppliers and contractors * Being part of the out of hours rota for emergencies * Supporting the management of the site in compliance with ANUK National Code of standards * Working with University accommodation team delivering a quality service * Active liaison with University staff including attending regular meetings with relevant bodies * Building a positive relationship with Landlord, demonstrating a proactive approach to managing the site The skills/attributes that we are seeking are: * Experience in facilities management, property management or hospitality sectors * Experience of working to budgets and targets * Experience in producing weekly and monthly KPI reports * Excellent communication skills displaying sensitivities to and understanding students and other clients' needs * Excellent leadership and interpersonal skills * Good level of computer literacy using Microsoft Word, Excel and Outlook * Must be pro-active and able to use initiative in order to make the site the best available I look forward to hearing from you