Senior Client Services Manager

Novartis Pharmaceuticals ,
London, Greater London
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294481BR Job ID: 294481BR Job Description: 2020 is the year when we are expanding our internal client services team with talented candidates coming from Medical Communication agencies or Pharma industry with project, event and publication management experience. This role provides a unique opportunity...You will be working closely with the Novartis Business teams, this role acts as a partner for internal clients for an assigned brand and/or TA for all Medical Communications NBS CONEXTS deliverables. This role leads the development, execution and management of assigned Scientific Events and Medical Communication deliverables, ensuring alignment with the customer's objectives. Your responsibilities: Your responsibilities include, but are not limited to: Responsible for leading the end-to-end delivery of the designated deliverables/eventsfrom briefing through to completion Acts as stakeholder client relationship manager for clients of assigned TA and/or brand and/or client group Communicates clearly and frequently with client for assigned brand Provides proactive recommendations on medical communication tactics and solutions Responsible for keeping CSL briefed on medical communication activities for assigned brands Provides CSL with accurate revenue and fore-casting of Medical Communications activities for assigned brand and/ TA/or Publication Plan Leads a deliverable-assigned, brand/TA-specific, NBS CONEXTS project team and manages external vendors for designated scientific events and medical communication deliverables including publications Sets clear direction and priorities; mentors and coaches staff for improved performance \n\n\n\n Position Title: Senior Client Services Manager Minimum requirements: What you'll bring to the role: Minimum: University degree level / Graduate degree, ideally in science. Additional further education desirable Fluent English (oral and written), plus one other language would be desirable 2 to 5 years' experience of working with Medical Communications for either an agency or from within the pharmaceutical industry Track record in leading the delivery of Scientific Events High level of experience in digital solutions and innovation Significant openness to piloting new ideas Experience in cross cultural work environment You'll receive: Competitive salary, Annual bonus, Strong Work/Life Balance, flexible working, Top UK Employer, Pension scheme, Share scheme, Paid holidays, Comprehensive Medical Insurance, Subsidised Canteen, Employee Recognition Scheme, Sports & Social Club, Learning and development opportunities. Why consider Novartis? 799 million. That's how many lives our products touched in 2019. And while we're proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people's lives? We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you're given opportunities to explore the power of digital and data. Where you're empowered to risk failure by taking smart risks, and where you're surrounded by people who share your determination to tackle the world's toughest medical challenges. Imagine what you could do at Novartis! We are Novartis. Join us and help reimagine medicine. We announced we will have a new HQ in London; a new state-of-the-art office at The Westworks, in White City. Four business divisions (pharmaceuticals, oncology, Global Drug Development and Novartis Business Services) will be able to come together in one purpose-designed environment For the sixth consecutive year, Novartis been certified a 'Top Employer' in the UK (2014-2019)! We focus on creating an inclusive organisation and welcome people who have different knowledge, perspectives, experience and working styles from across the global population. The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status Job Type: Full Time Country: United Kingdom Work Location: London-West Functional Area: Marketing Division: NBS Business Unit: PLS NBS Employment Type: Regular Company/Legal Entity: Novartis Pharmaceuticals UK Lt Shift Work: No

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