Youth Project Worker

Catalyst ,
Hitchin, Hertfordshire

Overview

Job Description

We're looking for A customer-focused individual with energy, experience and a strong sense of purpose to join us as a Support Worker. Catalyst is all about homes people love. That means everything from developing and maintaining great properties, to delivering excellent service to our customers, every day. We provide housing for those who can't afford a home without our help, and offer a wide range of homes for rent, shared ownership or purchase. In doing so, we build more than homes - we build communities. We're one of the UK's leading housing associations, and a member of the G15 group. We're at a particularly exciting point in our story, having recently merged with another large housing association, Aldwyck. The merger makes us stronger and more able to deliver our social purpose - in every part of our organisation. We're a Sunday Times top 100 Best Company to Work for. We invest care, time and resources in our people because we know it's our people who will drive our purpose. If you'd like to be part of what we do, please get in touch. The role As a Support Worker you will play an active role in delivering our support service to young people. You'll primarily be working with young people aged 16 to 25 in Hitchin, preparing to live independently once they leave the project. You'll work closely with your Senior Project Worker and a range of external agencies in engaging young people in their support programme and achieving their goals. In addition to this, you'll be planning and delivering fun and meaningful activities for young people living at the project, whilst adhering to safeguarding and health and safety procedures. You'll need to help keep the project clean and tidy, and closely monitor rent accounts and follow the projects arrears procedure. Key requirements You may have some experience of working in a similar role, however if you have a passion or desire to work with vulnerable and complex young people then we'd still love to hear from you. You'll need good IT skills and the ability to manage a complex caseload. People skills are an absolute must for this position, so you need to be a strong communicator. Due to the nature of the role, a discreet and sensitive approach with strong professional boundaries is also required. You'll need to be able to commit to working overnight and unsociable hours on a rota basis, and so will need to be able to confidently deal with tense and difficult situations. An understanding of safeguarding and knowledge of the benefit system would be useful, but not essential. How to apply Click on the Apply Now button and submit your details along with a copy of your CV and a supporting statement. IMPORTANT please read: Thank you for applying to work with Catalyst. We are taking precautions to help prevent the spread of Coronavirus. Please let us know if you have travelled to any of the areas with a higher risk of Coronavirus. You can check these on the gov.uk website here. This will not impact your application. If you are shortlisted after returning from one of these areas we will arrange a video interview with you. If you are then offered a role with Catalyst, you will be able to start when you have completed the recommended self-isolation period of two weeks from the date you returned to the UK. If you have any questions please contact us at Thank you for your understanding and all the best with your application. First stage interviews will be conducted virtually via Microsoft Teams.