Tenancy Sustainment Officer

Connexus ,
Bishop's Castle, Shropshire

Overview

Job Description

Based in Craven Arms or Hereford - travel around Shropshire and Herefordshire will be required This is an exciting opportunity to join a busy team in a role that will take the lead in supporting tenants to establish and sustain their tenancies. Working closely alongside the Tenancy Sustainment Team Leader and the wider housing team you will provide quality advice and information along with support to prospective and existing tenants. You will need to demonstrate: * A broad knowledge of housing management and debt advice * Experience of delivering a quality customer service * Great interpersonal, communication and IT skills * Excellent motivational and personal organisational skills In return we will offer: * Up to 30 days Annual Leave + Statutory Bank Holidays * Free Healthcare Plan * Generous Pension Scheme * Learning & Development and Apprenticeship opportunities * Flexible Working Closing Date for applications: Midnight, Monday 29th June 2020 Shortlisting Date: Tuesday 30th June 2020 Interview Date: Week commencing 6th July 2020 Covid 19 - During the pandemic, we are still actively recruiting to vital positions within the organisation. Interviews will be conducted via WebEx, a video platform. You will be issued with ICT equipment, and offered a robust virtual induction. More information about whether this would be an office based or remote working position will be given at interview, as guidance changes. Connexus is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults and expects all our colleagues to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.