Senior Technical Instructor

RSA ,
Staines-upon-Thames, Surrey

Overview

Job Description

As a Technical Instructor, you will be delivering high-quality VMware technical training across EMEA as part of the VMware Education Services team.A technical training professional and skilled communicator, you will bring your passion for VMware technologies and industry experience to your classes.You will be comfortable delivering both in-person and online, and have the ability to quickly digest complex technical concepts and convey them to a training audience in a clear and engaging manner across all training modalities. In addition to delivery of technical training, you will also support the Education Sales team in a consultative manner to assist in developing bespoke training programs that maximize the educational outcomes for VMware's customers. As part of your own ongoing development, you will keep up with VMware's evolving product and technical training portfolio to ensure that you maintain your technical mastery of VMware technologies. RESPONSIBILITIES Technical Instruction * Provide world-class training to customers and partners in classroom and live online formats. * Manage training sessions effectively, addressing any issues that arise and ensuring the class stays on track with the intended agenda. * Maintain accurate records and ensure that students provide feedback. * Communicate effectively with attendees before, during and after delivery. * Adapt training delivery to incorporate new methodologies, tools, and processes. Support Education Sales Team * Assist with skills assessments and training needs analysis exercises. * Develop bespoke training programs. * Act as a strong advocate for VMware solutions and products both inside and outside classes. Ongoing Content and Instructor Development * Proactively stay current on VMware's product and training portfolio. * Develop and deliver webinars & seminars to share knowledge and promote VMware Education products and services. POSITION REQUIREMENTS * Bachelor's Degree required, preferably in Business, Communication or Technology. * VMware Certified Professional (VCP) mandatory. * VMware Certified Instructor (VCI) strongly preferred. * 5+ years relevant Information Technology industry experience. * 4+ years experience in a technical instructor role, teaching highly technical material relating to virtualization, cloud, operating systems, networking & storage. * Knowledge of public clouds, cloud native applications and platforms, tools and processes. * Ability to write scripts, workflows, and simple programs. * A strong communicator, both written and verbal, with strong professional presentation experience. * Proven ability to effectively communicate and demonstrate complex technical concepts to audiences of various sizes. * Able to manage multiple tasks and projects while maintaining short response and resolution times. * Proven ability to work in dynamic work environments and deliver results with limited supervision. * Strong English and MENA region language skills required. Additional multilingual skills a plus. * Ability and willingness to travel regularly across the EMEA region - 50% expected * Perform other tasks, roles and responsibilities, as required. ABOUT VMWARE VMware (NYSE: VMW), the global leader in cloud infrastructure, delivers customer-proven virtualization solutions that significantly reduce IT complexity. VMware accelerates an organization's transition to cloud computing, while preserving existing IT investments and enabling more efficient, agile service delivery without compromising control. Organizations rely on VMware, its partners and its industry-leading virtual infrastructure platform, VMware vSphere, to energize their business through IT, while saving energy-financial, human and the Earth's. With FY2020 revenues in excess of $10 billion, VMware has more than 190,000 customers and 25,000 partners worldwide. VMware's award-winning technology, market-leading position and culture of excellence provide our 30,000+ employees in 40+ locations worldwide with a platform for professional growth and the excitement of being an early-stage innovator. Category : Services and Consulting Subcategory: Training and Education Experience: Manager and Professional Full Time/ Part Time: Full Time Work From Home: No Posted Date: 2020-05-07 VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of An