People Administrator

Salary - Up to 26,000 depending on experience Contract type - Fixed Term to 31st December 2020 Closing date - 19 June 2020 Contact - 0131 245 1000 INTRODUCTION AND BACKGROUND At Phoenix Group we believe everyone should have a future to look forward to, and that means looking after our customers, our shareholders, and our people. We'll help you grow and progress by acknowledging your talent, and rewarding you well. In return, you'll give us your energy, enthusiasm and the drive to deliver results. That way, we all have a promising future. As a People Administrator you'll provide administrative services across HR and Payroll, in the support of a professional and consistent service to internal and external people function customers. The role holder will be expected to be flexible and adaptable with regards to their deliverables as and when priorities change across the function. This may result in supporting other colleagues across the HR function during this fixed term role. KEY RESPONSIBILITIES Provide administrative support within the HR function across a variety of HR activities to ensure all stakeholders receive a professional and consistent service Ensure compliance with relevant processes to maintain and update HR/ Payroll systems and data, in the support of HR/ Payroll activities. Support aspects of HR projects and initiatives which may include leading work packages, testing systems , inputting to projects based on own knowledge and expertise Identify issues or areas for improvement within existing processes and highlighting to appropriate stakeholders, following through any changes to processes Promote compliant behaviours in others when maintaining and updating HR/ Payroll systems and data in the support of HR function activities. Build and maintain relationships with key internal customers and external third parties. Ensure best use of resource and skill development by working flexibly across the range of administrative tasks performed in the HR Function Provide administrative support within the HR function across a variety of administrative activities, ensuring all stakeholders receive a professional and consistent service. Be accurate in dealing with data and have excellent attention to detail. Deal securely with personal and highly sensitive data. Balance workload in the context of service delivery standards, and when working from home. Understand and apply relevant administrative procedures, directives, policy guidelines to deliver a high level of service to our customers Essential Skills and Experience: Confident in the use of Microsoft Office applications Excellent verbal and written communication skills/competent maths Proactive when responding to customers Ability to manage and prioritise own workload Time management skills Flexibility to adapt to changing business needs Desirable Skills and Experience: Preferably Oracle e-Business Coaching, mentoring and training others Previous Payroll Experience KEY COMPETENCIES Customer At The Heart Being customer driven in all you do, understanding and meeting the customers' needs and connecting emotionally with the customer. Working across boundaries Encouraging team work and collaboration and breaking down boundaries. Embrace change Adjusting your behaviour to meet the demands of a changing working environment. Acting with confidence Having confidence in own ability to take on increasingly challenging circumstances and have confidence in personal decisions or opinions. Impact and influence Influencing others to achieve a positive impact. This includes communicating clearly, building support for ideas and having an impact on other people. Build Relationships Building partnerships, networks and relationships Planning and Organising Organises, prioritises and, where applicable, delegates work activities to efficiently accomplish tasks and meet objectives. Includes the principles of time management and multi-tasking Administration Understands and applies relevant administrative procedures, directives, policies guidelines, to deliver a high level of service to our customers.