Test Manager

Citi ,
Edinburgh, City of Edinburgh
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Overview

Job Description

**Overview of Citi:** Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. **Job Purpose:** The primary purpose of the Test Manager is to ensure new systems launches and existing system upgrades deliver the required functionality to the quality expected. The Test Manager will work with sponsors and key stakeholders to assess the risk appetite and devise a test strategy and plan. They will oversee the execution of the plan and provide a go / no go recommendation to the sponsors at the end of the testing phase. Test Managers will also be responsible for driving the implementation of the Test Strategy, focused on "shifting to the left". This includes more involvement with the BAs and development team to ensure requirements are unambiguous and match client expectations. We work with both Agile and Waterfall methodologies. **Job Background/context:** The Fund Accounting Change Area is responsible for delivering new client and internal change as well as facilitating the integration of new clients into the existing operation. The Testing Team is part of this team and based in the Edinburgh office. The primary responsibility of the Team is to analyse and test all internal and external change impacting the Global FA Operating Model in place to service Citi Clients. This can be small system enhancements as well a major system upgrades / implementations. The Team works with stakeholders from our Clients and across the Citi business world, including Client Delivery, Product, and Governance, to ensure that the speed and quality of client delivery is continually improving. **Key Responsibilities:** + Work with sponsors / stakeholders to understand the risk appetite for any system change + Define test strategy, both internal testing and Joint Client testing + Apply Shift to Left testing approach with Vendors/BA's/Stakeholders and Clients to manage risk within Testing + Define and manage progress of Testing plan + Manage Level of Effort and timelines for testing + Manage workshops with Business SMEs/BAs/Client + Manage creation of test scripts/cases for execution in user acceptance testing (both internal and external) phases + Manage execution of test scripts and review actual results against expected results, in accordance with the prescribed test plan + Chair Defect calls and Work with the system supplier to analyse and resolve defects identified during all test phases + Provide daily reporting on test execution & defect management to the Test and Project Managers + Create and maintain productive working relationships with peers, the clients and the vendors + Produce go / no go recommendation based on test execution results **Knowledge/Experience:** + Previous experience of following and reporting on progress against test plans + Previous experience in fund accounting + Previous experience of user acceptance testing, including Managing, planning, defining the approach, scripting and test execution + Principles of quality process improvement, Shift to Left approach + Experience of using ALM/JIRA to manage Business requirements, Test lab, Test Plan and Defects + Experience using Multifonds (fund administration). Other related Citi systems desirable **Skills / attributes:** + Ability to plan and organise work + High level of attention to detail + Numeric + Ability to execute actions according to a prescribed plan of activities + Communication and interpersonal skills + Ability to work under pressure against aggressive deadlines + Ability to work as part of a team, and also work independently with minimum supervision + Ability to manage team of Test Analyst's to ensure Testing Project plan is on track + Ability to communicate and articulate to Senior Stakeholders Testing progress and escalation of blockers + Working closely with Client This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. **What we Offer** As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer; + 23 days paid annual leave + Award winning pension scheme, + Life assurance and + Private medical insurance with Bupa healthcare. Our vast range of diversity networks and on site multi faith room demonstrates Citi's commitment to growing a diverse workforce. ----- Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - GB ----- Time Type : ----- Citi is an equal opportunity

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