CityFibre
,
Lowestoft, Suffolk
Fibre Manager
Overview
Job Description
JOIN THE FULL FIBRE REVOLUTION When the future is fibre, it's faster, more affordable and better connected. Our ambition is to transform Britain's digital capabilities, delivering full fibre connectivity to 8 million homes and businesses across the UK. In order to achieve this, CityFibre relies on the support and dedication of our contractor network to help drive our builds, alongside our own teams. Lite Access are working with us on contracts to deliver full fibre access to homes across the East of England and CityFibre are supporting them in finding a Fibre Manager. Join the talented Lite Access team and alongside CityFibre help us to bring Britain up to speed! WHAT'S IN IT FOR YOU? With a competitive salary, you'll also receive a range of benefits including 23 days annual leave and a pension scheme. WHAT WILL YOU BE DOING? As Fibre Manager you'll oversee the coordination of the daily build programme including planning, organising, leading and controlling project activities across a designated build area/city. You'll work towards ensuring that the project is delivered on time, to budget and to the required quality standard (within agreed specifications), managing relationships with a wide range of stakeholders, both internal and external. Responsibilities include: * Management of day to day project delivery within a geographical area, including delivery to requirements, safety, quality, street works, supplier performance and improvement * Drive a "Safety First and "Right First Time" culture across the field operations backed up through plans and engagement with suppliers * Manage and lead FTE field supervisors responsible for ongoing civils and cabling contracts * Ensure accidents, incidents and near misses, quality failures and service deterioration trends are investigated competently, and corrective action is taken where and when appropriate * Identify at the earliest opportunity risks to delivering the budget, supplier and/or overhead cost impacting upon the project. * Manage the operational relationship with all suppliers and have monitoring in place to ensure that Lite Access Technologies standards are adhered to and met * All direct reports to have clear performance objectives and regular 1:1 meeting used to drive engagement * Budgetary and cost control for each project * Manage staff, oversee work schedules and assign specific duties accordingly * Deliver quality service to the client ensuring that performance standards & contractual KPI's and SLA's are met ensuring that performance standards & contractual KPI's and SLA's are * Ensure the performance standards of project staff by holding regular reviews and reporting back to the Operations Manager * Carry out regular audits of staff performance and quality of work to ensure the highest standard of service and workmanship is being achieved * Establish and maintain close working relationships with key partners and stakeholders in the region * Communicate closely and provide timely and accurate reports as required to the Operations Manager WHAT WILL YOU BRING? You'll have extensive supervisory and management project experience within the utilities industry and a proven track record of successfully managing teams, including contractor partners. You'll also have: * Civils project experience including both the field and back office elements, i.e. noticing a distinct advantage * Strong stakeholder management and engagement experience * Ability to understand, manage and deliver KPI' s * Ability to lead, motivate and manage field teams. * Ability to contribute technical knowledge to proposals and reports * Excellent literacy, numeric and IT skills including proficiency in Microsoft Office * Excellent interpersonal and communication skills * Innovative, creative and proactive with a solution-oriented approach * Flexibility in line with business requirements * Ability to represent the company in a professional manner at all times * Full, clean driving licence