Civil Enforcement Officer - CBT

Marston Holding Limited / NSL Ltd ,
Birmingham, West Midlands
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Overview

Job Description

Do you enjoy working outdoors, helping people and have great communication skills? Do you have excellent customer service skills and enjoy being active? Do you have a full motorbike licence or CBT? If so, NSL are currently recruiting for Mobile Civil Enforcement Officers What you will be doing... Our Civil Enforcement Officers are the eyes and ears of the local community, patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will play a significant role in reducing traffic congestion, and improving air quality through the enforcement of parking restrictions. Your aim is to keep roads congestion free and keep traffic moving. Your day will be spent, mostly outside, in all weathers, using the company scooters to ride to areas and then enforcing, so please consider this before you apply. You will be dealing with members of the public face to face, so customer service must be something you enjoy, sometimes in difficult situations. You will be required to work 42.5 hours per week, Monday to Sunday on a rolling shift pattern, (including some Bank Holidays). Shifts vary so flexibility for the role is essential. What you will need... You must enjoy dealing with people, be friendly polite, and willing to offer support, advice and assistance to colleagues and customers. PC skills would also be an advantage, as you will be using a hand held device daily. In return for your hard work: * Free uniform * Paid Holiday * Employee Benefit Scheme- Including Cycle to Work Scheme, Childcare Vouchers & Discounts * Reward & Recognition Scheme * Training & development opportunities * Employee Consultative Committee to represent the voice of colleagues The role is also know externally as a Traffic Warden

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