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BT Group
,
Birmingham, West Midlands
RCA Process and Reporting Specialist
Overview
Job Description
Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. About this role The role of the Global Deployed RCA (Risk, Compliance and Assurance) team is to be accountable for assurance over and advice and coaching on the implementation of the BT risk management and compliance strategy and framework in both Global and Regions; and managing the "traffic" of work done by central RCA teams, including Internal Audit, with Global and Regions. The Processes and Reporting Specialist will drive consistency, robustness and effectiveness across the reporting in Global and Regions and will support the delivery of the Deployed RCA work to the required standards. This role will drive the 'traffic control' process to ensure the RCA Senior Manager Region roles are able manage the "traffic" of work for their Region of focus effectively. You'll have the following responsibilities * Tailor and run RCA processes in the Regions to achieve efficiencies (liaise with the RCA Operations Directorate and introduce automation where required). * Provide training/ coaching support on new RCA processes to the Front Line and first line when required. * Test/ assure how the procedures are applied in practice and whether the minimum requirements are fit for purpose. * Drive/ monitor implementation of any improvement programmes identified by the Global RCA Director or the Regional RCA Senior Managers. * Provide data and system requirements to the RCA Operations team in support of the selection of a new GRC system to serve wider BT. * Drive implementation of a new GRC system in the Global and Regions environment. * Tailor data management for Global and the Regions to the requirements set by RCA Operations * Set up/ design any additional mandatory requirements which might be dictated by the Regional operating model. You'll have the following skills & experience * Experience with risk management, assurance and the three lines of defence model within a complex international organisation. * Ability to interpret data into meaningful visualised insight, to inform decision making. * Experience with managing systems and tools in a specialised environment and delivering excellent customer service. * Ability to act as coach and mentor for other team members. * Experienced in facilitating / delivering learning programmes across senior teams / business unit * Experience delivering against individual targets and monitoring of team SLAs and KPIs. * Experience of conducting analysis and designing reports. Benefits * 25 days annual leave (plus bank holidays) * 10% on target bonus * Pension scheme * Shares Plan * Flexible benefits: cycle to work, healthcare, etc. * Discounted BT products About BT BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here. We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential. So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT How to Apply It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!