Shift Technician

MITIE GROUP PLC ,
London, Greater London
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Overview

Job Description

Company Description Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. Values: Delivering the exceptional, every day Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. Our promise to our people: a place to work where you can thrive and be your best every day. Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. Our culture - our core values and how we behave: 1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. 2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. 3. We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. 4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. 5. Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. Behaviours: Knowledge of relevant procedures Level of customer Service Team Player Health and safety awareness and knowledge Communication Job Description Main Duties The role is for an experienced Mechanical Technician to support a pharmaceutical manufacture site in Ware, Hertfordshire. We believe the position will migrate from our current normal working week to double day shifts Monday through Friday with a rota for on call out of hours cover. * Perform regular monitoring of the site BMS system and respond to issues * Undertake maintenance procedures, regular checks and routine inspections * Available for call out to respond to ensure effective response & resolution in accordance with the client SLA. * Support the development and communication of best working practice. * Ensure completion of routine tasks, e.g. Plant room Gemba's, use of correct LOTO procedures. * Troubleshoot areas of concern on site & offer effective solutions. * Completion of Planned Preventive Maintenance & Helpdesk tasks to ensure compliance with the Service Level Agreement. * Operational support of 3rd party specialists & contractors. * Assist and enhance service delivery through best practice and effective use of site systems and equipment * Respond to Building Management Systems (BMS) alarms * Deal with customers in a professional and courteous manner * Willing to work out of hours as directed by Technical Services Managers and Supervisor to ensure maintenance regime is completed. * Responsible for maintenance of records to ensure compliance with PSSR regulations * Any other reasonable request in support of contract and KPI/SLA delivery * Carry out high quality, professional inspections, ensuring Pressure and/or Steam systems and associated pipe work are compliant with current regulatory and statutory requirements. * Keep up-to-date with changes in relevant standards and legislation, acting as Advisor to clients * To plan and make appropriate arrangements for shut down maintenance and projects * To perform duties of a person authorised to issue permits to work. * Complete TOOLBOX Talk programme, site scenarios and Site H&S Inspections. * To ensure and promote good communication between all disciplines and ensure serious faults incidents reported back to Administration team. * Any other associated tasks that may be required from time to time. * To understand and complete all work-related documentation accurately and on time * To understand and comply with policies and procedures * To carry out work in a safe and diligent manner * To comply with all Health and Safety policies and procedures * To attend and fully participate in training and appraisal activities as required * To undertake additional duties in line with capabilities and role as required, this may include attendance out of normal hours. * Promote and co-ordinate FM best practice within the on-site team * Bring innovation, build solutions to business challenges and maintain a 'can-do' attitude * Be a champion of best practice and ensure this is shared with all on site personnel * Demonstrate a commitment to and to work within the MITIE C

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