Data Gatherer

Ember Search ,
Glasgow, City of Glasgow
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Overview

Job Description

Our Client is looking for people to join the administrative support team on a financial review project. This is a fantastic opportunity to gain experience with an established Professional Services firm, in a fast paced environment, with the scope to learn and develop new skills. We have two night shift patterns available for this project. Weekday Night Shift: * Location: Glasgow * Rate: 150 per night * Work pattern: Monday to Wednesday (7pm - 7am) * Start date: April and May start dates * Duration: Until December 2019 Weekend Night Shift: * Location: Glasgow * Rate: 150 per shift * Work pattern: Thursday (7pm - 7am) & Saturday & Sunday (7am - 7pm) * Start date: April and May Starts * Duration: Until December 2019 Day-to-day Activities * Research, gather and collate data relevant to the customer complaint using in-house banking legacy and 3rd party systems * Gather information to deadlines and quality standards whilst maintaining customer outcomes * Communicate with clients through written correspondence * Liaise with the investigations team and senior managers Knowledge, Skills and Experience Understanding of the products against which PPI complaints are made Excellent analytical and letter writing skills with attention to detail * Relevant general banking experience internal or externally * Highly organised and confident to use multiple banking systems * Provide excellent customer service * Driven to achieve targets and take ownership of workload Next Steps To express your interest in this opportunity please reply with a copy of your current CV for the attention of my colleague Stuart Barnes at our sister company Cynergie Responsibilities: Our Client is looking for people to join the administrative support team on a financial review project. This is a fantastic opportunity to gain experience with an established Professional Services firm, in a fast paced environment, with the scope to learn and develop new skills. We have two night shift patterns available for this project. Weekday Night Shift: Location: Glasgow Rate: 150 per night Work pattern: Monday to Wednesday (7pm - 7am) Start date: April and May start dates Duration: Until December 2019 Weekend Night Shift: Location: Glasgow Rate: 150 per shift Work pattern: Thursday (7pm - 7am) & Saturday & Sunday (7am - 7pm) Start date: April and May Starts Duration: Until December 2019 Day-to-day Activities Research, gather and collate data relevant to the customer complaint using in-house banking legacy and 3rd party systems Gather information to deadlines and quality standards whilst maintaining customer outcomes Communicate with clients through written correspondence Liaise with the investigations team and senior managers Knowledge, Skills and Experience Understanding of the products against which PPI complaints are made Excellent analytical and letter writing skills with attention to detail Relevant general banking experience internal or externally Highly organised and confident to use multiple banking systems Provide excellent customer service Driven to achieve targets and take ownership of workload Next StepsTo express your interest in this opportunity please reply with a copy of your current CV for the attention of my colleague Stuart Barnes at our sister company Cynergie

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