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Brampton Recruitment
,
Stafford, Staffordshire
Homes Coordinator
Overview
Job Description
Temporary Contract 1-2 Months We have an exciting opportunity for a Homes Coordinator to join our client, a well-known housing association, on a temporary basis. Our client is recognised for being a value-based organisation and offer fantastic training and learning opportunities to their staff, allowing them to develop their skills and confidence in a comfortable and supportive working environment. Job Description: * Assist in day to day activities such as dealing with enquiries, processing payments and cash handling to support the wider Landlord Service function. * To ensure excellent customer service is given in response to any enquires received and customers are responded to and updated in a timely manner. * Ensure that the Housing Management System is updated with all key information in line with making each contact count. * Verification of invoices and payments and delivering of purchase orders. * Monitor and produce performance data/statistics and other appropriate information. * To ensure that maximum use is made of Information Technology Systems and associated equipment in the provision of efficiency and effective service. * To perform any other duties not identified in the job description but which are in line with the requirements of service delivery. Candidate Requirements: * Ideally experience within lettings * Beneficial to have previous housing experience * Experience of Northgate or other similar housing systems is helpful as well as Microsoft packages (Excel in particular) * Good level of education (e.g. to GCSE standard) * Experience of efficiently and professionally dealing with customers and stakeholders face to face and/or on the telephone * Experience of using IT software relevant to the role, including Microsoft Office and databases, with an ability to learn in-house databases This role would suit people who also have the following experience: Work Scheduler, Property Administrator. Hours: Monday to Friday 8:00am to 6:00pm (37 hours) Salary: 9.38 per hour (18,087 equivalent) Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region. This is not a full job spec please contact Brampton Recruitment for more information. Responsibilities: Temporary Contract 1-2 Months We have an exciting opportunity for a Homes Coordinator to join our client, a well-known housing association, on a temporary basis. Our client is recognised for being a value-based organisation and offer fantastic training and learning opportunities to their staff, allowing them to develop their skills and confidence in a comfortable and supportive working environment. Job Description: Assist in day to day activities such as dealing with enquiries, processing payments and cash handling to support the wider Landlord Service function. To ensure excellent customer service is given in response to any enquires received and customers are responded to and updated in a timely manner. Ensure that the Housing Management System is updated with all key information in line with making each contact count. Verification of invoices and payments and delivering of purchase orders. Monitor and produce performance data/statistics and other appropriate information. To ensure that maximum use is made of Information Technology Systems and associated equipment in the provision of efficiency and effective service. To perform any other duties not identified in the job description but which are in line with the requirements of service delivery. Candidate Requirements: Ideally experience within lettings Beneficial to have previous housing experience Experience of Northgate or other similar housing systems is helpful as well as Microsoft packages (Excel in particular) Good level of education (e.g. to GCSE standard) Experience of efficiently and professionally dealing with customers and stakeholders face to face and/or on the telephone Experience of using IT software relevant to the role, including Microsoft Office and databases, with an ability to learn in-house databases This role would suit people who also have the following experience: Work Scheduler, Property Administrator. Hours: Monday to Friday 8:00am to 6:00pm (37 hours) Salary: 9.38 per hour (18,087 equivalent) Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region. This is not a full job spec please contact Brampton Recruitment for more information.