2nd Line Technical Support Analyst

2nd Line Technical Support Analyst Technical Ability: The candidate must be competent in: Installation and configuration of Microsoft Windows Server - all versions Installation and configuration of Microsoft Client OS - all versions. Microsoft Exchange - all versions Advanced network troubleshooting Firewall configuration DNS, DHCP, TCP/IP and internet routing Active Directory Office 365 IT best practices and configurations Role: Providing escalation support to the help desk Setup and configuration - Servers, firewalls, routers, wifi Help with project planning and implementation Going to site to help with installations and DR Salary:25,000 - 35,000 pa Responsibilities: 2nd Line Technical Support Analyst Technical Ability: The candidate must be competent in: Installation and configuration of Microsoft Windows Server - all versions Installation and configuration of Microsoft Client OS - all versions. Microsoft Exchange - all versions Advanced network troubleshooting Firewall configuration DNS, DHCP, TCP/IP and internet routing Active Directory Office 365 IT best practices and configurations Role: Providing escalation support to the help desk Setup and configuration - Servers, firewalls, routers, wifi Help with project planning and implementation Going to site to help with installations and DR Salary:25,000 - 35,000 pa