Systems Support Specialist

University of the West of England ,
Bristol, Bristol

Overview

Job Description

This role will work as part of a small team covering and supporting the ACE Faculty's IT specialist systems and platforms. This role, through the team will link with central UWE ITS back end systems with day to day operations. The role will be based at our City Centre Campus (Bower Ashton) as part of the Creative and Technology based programme hub. About you You will work as part of the support team and be involved in supporting all backend IT operations for the Faculty the development of content, applications, and delivery across a number of new and exciting programme areas. Previous knowledge, experience, and competencies within Mac backend operations is essential, as well as a background and understanding of the Jamf systems management. About UWE Bristol We are a well-established university, with over 30,000 students, 250,000 alumni and 3,600 staff. UWE Bristol is one of the largest providers of Higher Education in the South West. We are globally connected and regionally embedded, with strong employer and partner connections. Students come to study with us from all over the UK, as well as from 140 different countries, making this a diverse and interesting place to study. We achieved 89% overall student satisfaction in the National Student Satisfaction survey in 2018, this excellent result puts us as the top university in the South West and in 7th place nationally. In 2019 we were placed in the Guardian's Top 30 Universities in the UK and we achieved TEF Gold status. Bristol itself is a hub of social and cultural activity and is a big pull for students and employers alike. A place with a strong, creative and fiercely independent mindset. A city with a buzzing music scene, great restaurants and interesting business ventures. It's not surprising Bristol is consistently named as one of the best places to live and work in the UK. Further information This post is available on a job share basis for applicants wishing to work part time. In addition to progressive pay rates, UWE Bristol offers a wide range of staff benefits including a generous holiday allowance of 27 Days, up to 12.5 bank holiday/closure days per year in addition, flexible working, excellent defined benefit pension schemes and the option to participate in the cycle to work scheme. This post is based at our City Campus in Bristol city centre which comprises of Bower Ashton Studios, Arnolfini, Spike Island and Watershed and is home to UWE Bristol's creative and cultural subjects. Through a combination of University sites and partnerships with creative and cultural organisations in the city, we have developed a network of cultural and creative spaces. These enable our students and staff to develop their professional practice in inspiring learning environments as well as provide opportunities for creative collaboration and networking. Interviews are anticipated to take place 22 October. UWE is committed to supporting and promoting equality and diversity to create an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who share our ambition to be a university recognised for the success and impact of our practice-oriented programmes; our strong industry networks and our inclusive global outlook. Responsibilities: This role will work as part of a small team covering and supporting the ACE Faculty's IT specialist systems and platforms. This role, through the team will link with central UWE ITS back end systems with day to day operations. The role will be based at our City Centre Campus (Bower Ashton) as part of the Creative and Technology based programme hub. About you You will work as part of the support team and be involved in supporting all backend IT operations for the Faculty the development of content, applications, and delivery across a number of new and exciting programme areas. Previous knowledge, experience, and competencies within Mac backend operations is essential, as well as a background and understanding of the Jamf systems management. About UWE Bristol We are a well-established university, with over 30,000 students, 250,000 alumni and 3,600 staff. UWE Bristol is one of the largest providers of Higher Education in the South West. We are globally connected and regionally embedded, with strong employer and partner connections. Students come to study with us from all over the UK, as well as from 140 different countries, making this a diverse and interesting place to study. We achieved 89% overall student satisfaction in the National Student Satisfaction survey in 2018, this excellent result puts us as the top university in the South West and in 7th place nationally. In 2019 we were placed in the Guardian's Top 30 Universities in the UK and we achieved TEF Gold status. Bristol itself is a hub of social and cultural activity and is a big pull for students and employers alike. A place with a strong, creative and fiercely independent