Cleo AI
,
London, Greater London
Full Stack Engineer
Overview
Job Description
Meet Cleo Cleo was created to improve your financial health. Already, she's helped 3 million people improve their relationship to money with simplicity and a sense of humour. She's not a bank though. She's an interface for the 99% - an AI assistant defining a new category, one that goes beyond saving up to actually changing how we feel about our finances. Through chat, she provides you with deep insights about your money, while suggesting personalised financial products that increase your ability to save. But it's really our tone of voice that makes us special. We're a product for the next generation. That means we're meeting our users where they are and building the type of relationship they expect. It also means dropping the BS. In 5 years Cleo should be so intelligent, so engaging, that the relationship you have is unlike anything that's come before. Watch this to dive a little deeper The Team + Role Every team and person at Cleo cares about building a product customers love, and scaling it to millions of people. To build this we need to know our customers and data inside out, in a way that spurs the whole company to action. Data is at the core of what we do, and this team will be the data and product-driven insight engine. It will bring a technical, product-led approach to our growth and business model: breaking down every element of acquisition and lifetime value - investigating and improving our understanding, running experiments and working closely with teams across the business to drive these metrics forward. As a full-stack growth engineer, you'll join a team constantly exploring customer data and trends, creating and running experiments, and revealing the current and future-facing insights. The team will create the infrastructure, models and experiments to drive faster action, better decision making and quicker progress towards Cleo's missing: to improve everyone's relationship with money. What kinds of things will this team work on? * Own specific metrics and commercial goals for the business, rather than a single feature * Understand the inner workings of our business model - providing credit alongside financial health coaching, taking people out of debt spirals and improving their financial health over time * Constantly build and iterate on experiments to drive our business metrics, enabling us to take quick action on: * Our product set, how we refine, expand and communicate it * Acquisition strategies, to improve our funnel and costs to acquire * The key levers to drive up customer love, retention and referral * Create dashboards and tooling that drives testing and iteration across our organisation * Build our growth and attribution infrastructure, from 3rd party attribution tooling to bringing in new channels and partnerships over time Our Tech Stack: * React & React Native * Redux Sagas * Styled Components * Typescript * Jest * Python * Ruby on Rails with AWS Aurora Postgres & Redis * Minitest * Sidekiq * Heroku * Github * CircleCI for automated testing & native builds/deploys (Using Fastlane) About you * You have broad technical experience with at least 3 years of credible Ruby & Rails, React and React Native, Python Javascript/HTML/CSS and SQL in your toolset * You're more commercially-minded than the average engineer - you love investigating problems and relating them to the big picture, enjoy working with data, and you may have worked in a Growth team before * You do the simple thing first and have an ability to reduce complex problems to simple solutions * You can move fast with data, testing iterating to help us drive growth, maximise our ROI and understand what we build next ... from the onboarding process to constantly delivering new features and content * You're adaptable, using the languages and tools you need to get to the bottom of the problem and help us take action * You're as comfortable working in the growth squad as you are deploying into a product squad and contributing to growth and product outcomes there - you can communicate clearly across different teams and be collaborative to help us reach our company goals * You have an ethical backbone. Cleo's got a bite, you should have one too * You're mission-driven; you have a deep curiosity about people's relationship with their money, and the motivation to use smartly designed experiences to create a healthier and happier outcome for our users. How long will all this take? We aim to move as fast as possible, usually 2 weeks is enough time for us all to get to know each other * Quick phone call with a member of our team to find out more about your experience and why you want to work at Cleo * Short take home challenge * Onsite interview * Discuss your take-home test * Do a pair programming session with our engineering team * Meet the leadership team What do you get for all your hard work? Cleo is an excellent place to work: * An above-market compensation package (Base + Equity). We're prepared to pay for the very best * Work at