Senior Systems Engineer

Unmind ,
London, Greater London
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Job Description

About Unmind Unmind is a workplace mental health platform. We empower organisations and employees to measurably improve their mental health. We do this by providing clinically-backed assessments, tools, training, and signposting that anyone within an organisation can use to proactively improve their mental wellbeing. Our digital platform is beautifully designed, non-stigmatising and globally scalable - helping to create healthier, happier, more human organisations around the world. We believe that everyone has the right to a healthy mind - because we all have mental health, all of the time - and we're striving to create a world where mental health is universally understood, nurtured, and celebrated. The Role - Senior Systems Engineer As Senior Systems Engineer, you will report directly to the CTO with an initial focus on rebuilding our infrastructure as code and establishing robust technical incident management processes. You will work closely with the CTO to develop the strategy for production infrastructure, corporate IT and GRC programs including ISO27001. You will architect and develop the systems and processes required to roll out Infrastructure-as-Code. You will work closely with the Engineering team, enabling them to make changes to infrastructure at an appropriate level of abstraction. As the first hire within your craft, you will drive best practice and make time to support the wider Engineering team in growing their skills in this craft. You will own production operations and technical incident management. You will collaborate with the team to define SLO/SLA's for stability, security, performance, and other system qualities. You will implement technical business continuity & disaster recovery procedures and assist the Engineering team in root cause analysis of production errors. You will also nurture key relationships in Client Support, Information Security Management, Head of Engineering, People Operations and strategic 3rd Party Vendors. This role is an excellent opportunity for an experienced engineer to try it all again with a clean slate and a team that is eager to learn from them. Skills and Experience We firmly believe that no-one is the finished article and that there should be learning in every role you do. So some of the role will be learning as you go, and we hope that's exactly what you are looking for. However, some experience in the following is important for the role: ESSENTIAL: * Experience designing, operating and troubleshooting globally distributed AWS systems in a 24x7 production environment * Experience as a senior on-call engineer * Experience with declarative IaC frameworks like Terraform/Chef/Ansible * Deep level understanding of monitoring and managing scaling SaaS solutions * Experience managing infrastructure releases, maintenance, installation, upgrades, patches and tuning * Excellent understanding of cloud security DESIRED: * Experience working with containers and container orchestration platforms * Experience rolling out modern observability platforms for logging, APM and platform telemetry * Relevant AWS certifications e.g. SysOps Admin or Solution Architect * Knowledge of multiple compliance standards or regulations like ISO27001, GDPR and HIPAA * Knowledge of modern data processing techniques and systems The Opportunity You will be joining an exceptionally talented core team who - in the last three years - have secured incredible investors, partners, clients, and advocates. Our future success(es) will rely on the continuation of that momentum - of which our ability to enhance (and leverage) Unmind's market presence will be paramount. If done right, then the opportunity for this individual (and Unmind generally) is vast, compounded and - perhaps most importantly - will genuinely improve people's lives. You will receive a competitive salary, bi-annual reviews with a focus on future development, personal development and wellness budgets, access to the Unmind platform, working from home days and lots of other office and social perks to make working with Unmind fun and fulfilling. Benefits * Pick your own tech * Regular social company gatherings * Optional team walks, runs, yoga and mindfulness sessions * Wellbeing and training budgets to use at your discretion * Office perks (free on-site gym, rooftop bar, wellbeing events) * Pension and generous holiday policy * Dog-friendly workplace

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