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Foxwood Recruitment
,
Bristol, Bristol
Customer Service Advisor
Overview
Job Description
Customer Service Advisor, Bristol 25,807 Do you get a kick out of helping others and making a difference? Do you want a new job changing lives? As a Customer Service Advisor with our client, you should expect to do all that and more by delivering outstanding customer service above the norm. Join their team and you'll discover our working environment is quite unique. They empower people and trust them to make their own decisions for customers with none of our calls being scripted. You'll be joining a team that looks for ways to improve our customer and employee experience all the time. They embrace new ideas and you should too. Bring your skill, the right attitude and a willingness to learn and we'll reward you with a brilliant salary of 25,807 and give you the opportunity to progress within the company with a personal development plan. You must beflexible to work a varied 38 hour a week shift pattern from 8am - 7pm Monday - Friday and Saturday 9-1pm (4 x weekly rota basis). What we're looking for: You'll need to be a wonderful, natural listener and communicator, the kind of person who can empathise with a customer, understand what they want and work out what to do next. You are likely to have previous experience within a customer service environment and you must love what you do. Our Client needs their Customer Service Advisors to 'own' the calls through to resolution so you should be commercially aware and decisive. What's most important is that you bring energy and enjoyment into work with you every day and are passionate about what you do. Expectations: They know how to look after their customers and know how to look after their people too. People are key to our success and they believe in rewarding them well. Here are some of the benefits that you'd enjoy: * A great basic salary, above industry average and progressing to 30,593 * 27 days holiday in addition to bank holidays * Private healthcare * 15% non-contributory pension * Life assurance * Voluntary benefits such as discounted car hire, roadside recovery membership, travel insurance and gym membership If you're itching to take the next step in your customer service career, in a role where you have the power to make decisions and genuinely improve peoples' lives, then trust us, we have just what you're looking for. We can't wait to hear from you. Responsibilities: Customer Service Advisor, Bristol 25,807 Do you get a kick out of helping others and making a difference? Do you want a new job changing lives? As a Customer Service Advisor with our client, you should expect to do all that and more by delivering outstanding customer service above the norm. Join their team and you'll discover our working environment is quite unique. They empower people and trust them to make their own decisions for customers with none of our calls being scripted. You'll be joining a team that looks for ways to improve our customer and employee experience all the time. They embrace new ideas and you should too. Bring your skill, the right attitude and a willingness to learn and we'll reward you with a brilliant salary of 25,807 and give you the opportunity to progress within the company with a personal development plan. You must beflexible to work a varied 38 hour a week shift pattern from 8am - 7pm Monday - Friday and Saturday 9-1pm (4 x weekly rota basis). What we're looking for: You'll need to be a wonderful, natural listener and communicator, the kind of person who can empathise with a customer, understand what they want and work out what to do next. You are likely to have previous experience within a customer service environment and you must love what you do. Our Client needs their Customer Service Advisors to 'own' the calls through to resolution so you should be commercially aware and decisive. What's most important is that you bring energy and enjoyment into work with you every day and are passionate about what you do. Expectations: They know how to look after their customers and know how to look after their people too. People are key to our success and they believe in rewarding them well. Here are some of the benefits that you'd enjoy: A great basic salary, above industry average and progressing to 30,593 27 days holiday in addition to bank holidays Private healthcare 15% non-contributory pension Life assurance Voluntary benefits such as discounted car hire, roadside recovery membership, travel insurance and gym membership If you're itching to take the next step in your customer service career, in a role where you have the power to make decisions and genuinely improve peoples' lives, then trust us, we have just what you're looking for. We can't wait to hear from you.