Guest Services Coordinator

Guest Services Co-Ordinator Shift Leader, Michelin Starred Country House Hotel, Berkshire up to 23,400k We are looking for an experienced Guest Services Co-Ordinator Shift Leader to join this Michelin starred Country House Hotel * Guest Services Co-Ordinator Shift Leader, Michelin Starred Country House Hotel. * Berkshire location * World famous establishment * Salary package up to 23,400k About the Hotel This beautiful hotel sits in 240 acres of picturesque parkland, an equestrian centre, polo fields, kids club and plenty of outdoor pursuits, this hotel has more than enough to keep even the most active guest entertained. The restaurant was proudly awarded the Michelin star of excellence and showcases a modern outlook on classic British dishes with stunning views across the terrace. For a more relaxed and rustic dinning experience where muddy boots are most welcome then there is also a 2AA Rosette restaurant which offers a delicious brasserie style menu of comfort food in an informal setting. Working as a Guest Services Co-Ordinator Shift Leader As a Guest Services Co-Ordinator Shift Leader you will be supervising the guest service co-ordinators ensuring that all required tasks are completed on a daily basis, and ensure a smooth running for their shift and communication with other departments. You will be responsible for assisting with check in and check out of guests, supervising the billing, ensuring folios are up to date and accurate, liaise directly with the VIP guests ensuring all their needs are met, conduct a shift handover in conjunction with the Guest Service Manager at the end of each shift, carry out on the job training with all guest service co-ordinators and act as an ambassador for the hotel. The successful person will be passionate about putting guests first and providing a 5* service, lead from the front, knowledge of Opera and must have good written and spoken English along with outstanding personal presentation and grooming. About Caterpeople At CaterPeople we are here to support your hospitality career development. We work with work with many of the best luxury hotels, fine dining restaurants, venues and gastronomic destinations in the UK and beyond. Each year we help 100's of hospitality professional like you progress in their hospitality careers. So send us your CV and let us help you take the next step in hour hospitality career. Contact: Clare Stone Ref: SC021905 Responsibilities: Guest Services Co-Ordinator Shift Leader, Michelin Starred Country House Hotel, Berkshire up to 23,400k We are looking for an experienced Guest Services Co-Ordinator Shift Leader to join this Michelin starred Country House Hotel Guest Services Co-Ordinator Shift Leader, Michelin Starred Country House Hotel. Berkshire location World famous establishment Salary package up to 23,400k About the Hotel This beautiful hotel sits in 240 acres of picturesque parkland, an equestrian centre, polo fields, kids club and plenty of outdoor pursuits, this hotel has more than enough to keep even the most active guest entertained. The restaurant was proudly awarded the Michelin star of excellence and showcases a modern outlook on classic British dishes with stunning views across the terrace. For a more relaxed and rustic dinning experience where muddy boots are most welcome then there is also a 2AA Rosette restaurant which offers a delicious brasserie style menu of comfort food in an informal setting. Working as a Guest Services Co-Ordinator Shift Leader As a Guest Services Co-Ordinator Shift Leader you will be supervising the guest service co-ordinators ensuring that all required tasks are completed on a daily basis, and ensure a smooth running for their shift and communication with other departments. You will be responsible for assisting with check in and check out of guests, supervising the billing, ensuring folios are up to date and accurate, liaise directly with the VIP guests ensuring all their needs are met, conduct a shift handover in conjunction with the Guest Service Manager at the end of each shift, carry out on the job training with all guest service co-ordinators and act as an ambassador for the hotel. The successful person will be passionate about putting guests first and providing a 5* service, lead from the front, knowledge of Opera and must have good written and spoken English along with outstanding personal presentation and grooming. About Caterpeople At CaterPeople we are here to support your hospitality career development. We work with work with many of the best luxury hotels, fine dining restaurants, venues and gastronomic destinations in the UK and beyond. Each year we help 100's of hospitality professional like you progress in their hospitality careers. So send us your CV and let us help you take the next step in hour hospitality career. Contact: Clare Stone Ref: SC021905