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Amazon
,
London, Greater London
Enterprise Enablement Project Manager
Overview
Job Description
At Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally bright, talented and driven people. Would you like to be part of a team focused on growing Amazon Web Services by managing programs to enable our largest customers? Do you have the business savvy, strong organizational skills and ability to collaborate across multiple business units to establish Amazon Web Services as the premier cloud provider by rolling out multi-faceted enablement programs? If so, this is the role for you. As a Project Manager (PM), you will have the exciting opportunity to be part of a growing team developing and delivering large scale enablement programs across EMEA. Your responsibilities will focus on supporting customers to roll out large scale skills development programs, collaborating with field sales and training and certification teams to oversee skills transformation programs, developing project management processes and reporting mechanisms for the program, report on the progress of these programs, and drive customer satisfaction by providing creative solutions to complex questions. You must be a self-starter that is comfortable working directly with customers, possess exceptional organizational, SCRUM and program management skills and thrives in a fast paced and dynamic team environment. Roles & Responsibilities: Partner with customer and sales team to develop skills transformation programs Run regular stand up meetings with customer and AWS stakeholders to manage training program Work as a team with AWS account managers to directly support key customers with their program management needs, where needed, develop program management tools and documents for customer and AWS Not afraid to roll up your sleeves and leverage all available resources and find creative solutions to uncommon customer issues Become a subject matter expert and educate account managers and customers on best practices for running large scale enablement projects Craft monthly business reviews to AWS leadership to surface key business insights from the field and advocate for our customers Opportunity to lead change and spearhead projects that will transform the AWS customer experience