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Salvation Army UK
,
Southampton, Hampshire
Night Concierge (Waking Nights) - 36 Hours per week, Fixed Term
Overview
Job Description
This is a Fixed Term Contract until 31st March 2021 An exciting opportunity to work in our project 'The Hub' within the Booth Centre. The purpose of the project is to support those who find themselves new to homelessness within Southampton and working with a rapid rehousing approach, collaboratively with other services within the city to ensure that clients do not sleep rough and find the best housing and support solution for themselves. Key Responsibilities: As a Night Concierge worker, you will offer front of house services to clients ensuring they are signed in or out where required and their queries are handled in a professional manner, referring them to support staff where required. In addition to this you'll complete building checks, which may include patrols of the building and ensuring fire exits and external doors are free from obstruction. Cleaning the office space and communal areas on a scheduled basis will be one of your duties, as well as cleaning/ preparing void rooms in order to maximise occupancy and ensure turn around targets are met. The successful candidate(s) will be able to demonstrate: Excellent customer service and people management skills with ability to provide efficient front of house service Good verbal and written communication skills A passion for transforming the lives of people experiencing homelessness In order to complete your application, please download and read the job description and person specification. In the person specification you will find the criteria required for the role, please make sure that you address this in your supporting statement. For a downloadable copy of the advert please click here....[more details]