Site Reliability Engineer

MMT Digital ,
Uppingham, Rutland
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Job Description

About the role At MMT Digital, our Site Reliability Engineers create a bridge between development and operations by applying a software engineering mindset to system administration situations. This role allows us to apply these practices to clients and provide services such as managed SRE. When you join our Systems team, youll be: * Directly responsible for uptime of client infrastructure and applications including availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning * Owning end-to-end availability and performance of key services and build automation to prevent problem recurrence * Automating current manual infrastructure management and alerts handling processes * Assisting in the roll-out and deployment of new product features and installations * Finding scalability bottlenecks and areas for performance improvements * Creating and maintaining sufficient levels of documentation for the solutions produced * Assisting project teams in enhancing commercial opportunities and mitigating risks * Triaging and solving service issues and outages * Performing tasks related to Cloud Systems Engineering and other infrastructure/pipeline work as needed to support the overarching Systems team effort Youll be working closely with clients to ensure safe, accurate delivery of services whilst positively representing MMT Digital and our values through these interactions. Working with the support of your Development team peers and Technical Architects, youll make sure development work is delivered on time and budget and in line with the technical vision for the project. Youll take accountability for the success of the project as a whole, including offering input and insight to areas other than just the development, and bearing the responsibility of decisions that need to be made. About you In order to flourish in this role, youll need the following: * Experience with running production systems, triaging and solving outages * Strong written and verbal communication skills * Experience with modern monitoring systems such as DataDog, Application Insights, New Relic * Strong understanding of System Architecture * Experience of using Config Management tools * Strong troubleshooting skills, able to drive out root causes of complex technical problems It would also be great (but not essential) if you have: * Hands-on Software engineering experience with one or more programming languages (e.g. Python, Go, Bash, Powershell, Javascript, Java, C#) What youll get Here at MMT Digital we care about the people that work with us, and we have tried to reflect this in our benefits package. * Annual salary review * Company bonus scheme * An environment which supports and celebrates your personal development and growth * The opportunity to join internal groups which foster innovation and technical excellence * Lunch & Learn and Brown Bag sessions * Magic moments a personalised peer to peer reward recognition scheme * Paid volunteering day, and support for fundraising activities * Cycle to work * Personal carbon offsetting salary sacrifice scheme * A social events committee that organise social events throughout the year including our awesome Christmas party * Enhanced maternity, paternity and adoption leave pay, along with a hamper to celebrate your new arrival * Access to Health Assured, our free Employee Assistance Programme * Access to a range of rewards and benefits through the Digital Perks platform * Cakes for your birthday - everyone loves cake! About us MMT Digital helps clients build digital products that transform business performance. Part agency, part consultancy, we are leaders in combining technology, experience design and lean product delivery, supporting senior technology leaders to digitally enable their businesses. Where challenges exist with innovation, speed of delivery, customer experience and costly infrastructure, we can deliver measurable results, empowering our clients teams and enhancing their performance. We work with clients such as Bacardi, Vodafone, BP and comparethemarket.com to digitally enable their businesses and help them drive the most value to their customers at speed and scale. Our collaborative approach means we build open and honest relationships that bring success faster, working with clients in high performing distributed teams. Acquired by Be Heard in 2016, MMT Digital has been rated the UKs most recommended digital partner by clients for the last six years (The Drum Recommends) and picked up a record eight awards in 2019, including the prestigious Grand Prix for a second successive year. Weve committed to reducing our carbon footprint to become Net Carbon Negative in 2020. Our company pledge supports and influences our people and our clients, and also encourages other businesses to join our Net Carbon Negative Movement.

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