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Mrrenergyservices
,
London, Greater London
BMS Service Engineer
Overview
Job Description
You will join an experienced team supporting a diverse and exciting customer base, including several blue-chip accounts, within our Building Controls business. You will not only deliver BMS systems service to an allocated base, but also provide a proactive approach and develop meaningful relationships with your customers and demonstrate our values whilst helping to drive the service transformation. Your responsibilities: 1. Operate within policies and guidelines to ensure we work in a safe and responsible manner taking a zero tolerance approach to unsafe behaviour; 2. Take ownership of your customer base to meet/exceed our contractual requirements which will include - Delivering a best in class service - Working closely with the customer to identify operational issues that we can resolve - Provide clear and concise service reports that demonstrate the value of the company - Proactively identify and provide quoted solutions for improvements, upgrades or repairs - Identify energy and enhancement projects to provide suggestions and opportunities beneficial for both parties 3. Advise and assist Operations Managers with larger opportunities 4. Identify project opportunities on your accounts and on potential new business accounts; 5. Work closely with your team coordinator to ensure the teams operational objectives are achieved. 6. Take part in the team call out rota and support other members of the team where possible 7. Take pride in your role by presenting yourself in a smart and professional manner; 8. Embracing and become a role model for process and policy adoption, delivering service in the region to the highest ethical standards; 9. Ensure you continue to develop your technical and industry knowledge through the training school and keeping abreast of technological developments in the industry About you: You have experience working in BMS industry and have electrical background. You have worked in a field service environment and have experience looking after customers. You have knowledge of our products. What my client can offer you: You can look forward to growing your career in a dynamic workplace with significant personal responsibility and attractive development opportunities Optimal support on your career path through regular training opportunities A dynamic and personal atmosphere, working with a global energised team A company culture that encourages performance and cooperation An attractive compensation package including the comprehensive fringe benefits expected of an international company We are an employer that is characterised by both the appreciation and equal opportunities of our employees, a recipe for generating success. Diversity is our heritage and our future. Be a part of it. Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. They are always open to a conversation around flexible working.