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Nepgroup
,
London, Greater London
Production Coordinator
Overview
Job Description
NEP Bow Tie is the premier managed services provider delivering Media Solutions, Broadcast and Audio Visual services and Systems Installations for Parliaments and Government Authorities in the UK . NEP Bow Tie is one of the UK's leading companies specialising in managed service contracts, media archive, web-streaming, video on demand, content delivery, software development and broadcast information channels. Our business is diverse and service based, specialising in all aspects of broadcast and AV operations and installations. Our attention to detail, quality of our service and planning, and the standard of our staff contributes to a high level of repeat business. We are the current contract holders of the managed services contracts for the National Assembly for Wales, the Vision, Sound and AV Operation and Maintenance of UK Parliament , the Broadcasting and AV Services for the Greater London Authority and the UK Supreme Court in addition to a number of prestigious corporate bodies and Government Departments. Requirements Responsibilities * Answering the telephone, transferring calls and taking and relaying messages accurately as the first point of contact. * Scheduling; meetings, equipment, staff & freelancer contractors in numerous roles and locations. * Reactive rostering and communicating changes across the teams. * Forward planning, looking at and reporting trends. * Collating and issuing operational reports. * Data input, various systems. * Live logging (meta data marking) of Chamber business. * Booking travel/accommodation/couriers. * Raising purchase orders for freelancer contractors /equipment rental and consumables. * Raising estimates for events and purchases. * Sorting and allocating post. * Maintaining and ordering stationery supplies. * General office duties; keeping the office/kitchen area tidy, general day to day support and hospitality. Requirements * Attention to detail and a methodical approach. * Good organisational and problem solving skills. * Have excellent client facing skills - able to communicate at all levels: from End User to Senior Clients - whether by spoken or written word, telephone or email, good communication skills are essential to the success of this role. * Pragmatic, practical and results driven. Able to deliver in the face of varied and frequent challenges. * A desire to learn new systems and commitment to deliver superior service. * Enthusiasm to learn. * Calm working under pressure in a high profile environment. * First rate team member - keen to liaise with others and use initiative when supporting the team. * Proficient in the use of Microsoft Office software including Excel, Word and Outlook packages. * Maintaining punctuality and a smart appearance at all times. Wearing company or client uniforms if required to do so. * A desire to learn new systems and commitment to deliver superior service. * A mature and diplomatic approach. Benefits Commercial. Note this role would suit someone with a couple of years' experience, we are looking for a candidate to adapt and grow within our business. This job description gives an overview of the role and will be subject to change and amendments throughout the course of employment. This is not a complete or exhaustive list. CV and covering letter to NEPBT_Jobs@nepgroup.com by Friday 31st January 2020.