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REPL Group
,
London, Greater London
Workforce Transformation Business Consultant
Overview
Job Description
We're looking to hire a Workforce Transformation Business Consultant to support business strategy and project delivery through system configuration, testing, training and deployment of the solution. We're looking for an experienced Consultant who's keen to advance their career in a highly talented and professional team. The role will be varied and will include supporting pre-sales activity through to go live support, all delivering to the REPL Consulting quality standards. Ideally, you'll have a background in retail, IT or Workforce Management and have worked in either consultancy or project delivery with proven experience in Kronos Time & Attendance and scheduling solutions. You'll excel at interacting professionally at all levels, displaying credible, authoritative and persuasive presentation, negotiation and influencing skills. You'll be experienced in managing direct users and teams and possess excellent analytical and technical skills. As an equal opportunity employer, we recognise the value of an inclusive workforce and particularly encourage applicants from a diverse range of backgrounds. Main duties: * Implementation of the client's solution based on the Kronos Workforce management products * Working with clients to define requirements and map functionality and document any development or integration requirement * Contributing to project planning and change delivery across business units including; facilitating workshops and meetings, managing issues, identify causes and escalating where appropriate * Analysing the impact of proposed solutions across the business and develop use cases to demonstrate business requirements and their impact on existing functions and processes * Supporting the client with functional testing and end to end acceptance testing escalating any failures and identifying causes * Assisting migration of solution to the production environment, support the Go-Live and rollout of end solution including the transition to business as usual * Facilitate implementation of new functionality through training sessions, demos, and the development of appropriate business/end-user documentation * This is an ideal opportunity for someone who's passionate and driven and wants to showcase their skills to high profile clients across the Globe. We implement Workforce Management solutions to customers around the world on transformational projects that make a significant impact on business performance. As a dynamic and evolving market, the retail industry demands innovative and inspiring solutions. REPL recognises this and it builds the foundation on which we work. We are committed to ensuring that we deliver a first-class service to our clients.