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Cognizant
,
London, Greater London
Account Director - Transportation Sector - South East - Cognizant Technology solutions
Overview
Job Description
Transforming clients' business, operating and technology models for the digital era through its unique industry-based, consultative approach, Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies helping clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Through the acquisition of new brands and expansion within existing accounts cognizant is seeking to add an experienced Client Partner to its ever-growing talented team. Purpose: To proactively position Cognizant services against CxO-level executives' most pressing business issues. Engineer unique experiences with clients that foster a trusted advisor's relationship and nurture and grow talent to become a high performing team. Outcome: Achieving the purpose leads to sustained client relationships that deliver market leading growth, strong business mix, and healthy profitability. Responsibilities: * Understand the client industry (Transport), environment, issues, and priorities * Lead and manage the account team * Optimize account P&L, growth, business mix, margin and client experience * Rapid business expansion within their assigned accounts * Build senior and strategic relationships. A Liaison between Client & Cognizant Management for business executions * Identify new business opportunities; Partner with relevant Cognizant Line of Service teams to identify & position IT / Digital solutions to expand presence with the client * Serve as the senior day-to-day point of contact for the client * Support and drive firm-wide go-to-market initiatives, as directed Measures: A CP's shared measures are margin, revenue, client satisfaction, & employee retention. CP role-specific measures are qualified pipeline, quality revenue mix (LoS mix & contract type mix), pipeline outside of IT (non-CIO), client experience. Key Competencies: While our clients expect consistent levels of capability in core knowledge and skills, business acumen, market leadership, and value realization in our client leaders, the key differentiating competencies for a Client Partner (CP) are Exec communication, relationship management, people management, strong advisory capability and impact & influence. Model for Success: Our client environments are complex and demanding, creating large opportunities. To become a trusted partner requires a unified team proactively positioning solutions, delivering high quality results, and continually optimizing cost of delivery. Winning performance will be achieved when the Commercial, Delivery and Line of Services teams are aligned, leveraging each other's strengths, and focused on client value.