ISG Risk & Control Process Mapping Lead

**Key Responsibilities:** The individual will be responsible for the following in relation to ISG Risk and Control Operations: **Process Mapping** + Understand critical requirements of Citi policy/procedure/standards and regulatory requirements + Communicate with key stakeholders and process subject matter experts to identify key processes and map from requirement/policy to process to control + Perform walkthroughs and view a process first hand in order to evidence the process prior to documenting + Capturing key process attributes, such as process participants/contributors, systems, process exceptions, use of end user computing tools/models, controls, and key activities in documented process flows + Manage and develop a small group of dedicated staff who will complete process mapping + Document and maintain process flows in alignment with E2E Process Framework and account for required attributes. + Ensure E2E Process Flow Framework Standards and governance requirements are met. + Development of presentation materials and delivery of final process mapping across key stakeholders, participants and levels. + Create action plans for gaps + Support the risk and control team on process reviews of emerging risks and new functions **Leadership** + Projects - lead regional or global risk and control related projects; + Innovation - develop methods and techniques to make the process mapping team more innovative and efficient + Use communication skills to influence a wide range of internal audiences including product, function, or regional executive management partners + Presentations - Be confident at presenting open issues on the right forums for R&C projects for regional and global partners/ leaders. + Relationship Management - Develop strong partnerships within the ISG Operations & Technology groups, as well as other organizations supporting ISG activities (IA, Compliance, etc) + People management: responsible for supporting aspects of growth, performance and quality of the risk mitigation team **Knowledge/Experience:** + Experience with working with a large, global organization. + Experience in business and process analysis + Understanding of Citi's internal policies and processes and the ability to quickly identify areas of weakness. + Internal Audit or Compliance Assurance related experience is required, + Previous experience with financial services companies (retail banking, small business banking, commercial, institutional, private banking) **Skills:** + Exhibit strong written and verbal communication skills + Strong analytical and interpretation to effectively translate process data into the larger control framework + Highly-skilled and good knowledge of process mapping tools such as MS Visio and Blueworks. + Experience in reporting the results of process mapping in clear written form, and in presenting the findings during meetings and conference calls + Proven success in a team environment and willingness to help team achieve goals. + Able to plan and organize several initiatives to deadlines; ability to pragmatically and flexibly prioritise workstreams. **Qualifications:** + A business related degree would be advantageous, however less relevant than extensive 'in situ' experience + Further risk related qualifications would be beneficialExceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience. **Competencies:** + Able to interact with Auditors, Compliance and Independent Controls Groups and to have the ability to influence & negotiate + Ability to build strong relationships at various level. + Ability to work to tight deadlines as part of a team. + Willing to be involved in all aspects of a task. + Ability to work on several initiatives concurrently and cope with changes in priorities. ----- Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - GB ----- Time Type : ----- Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE at . To view the "EEO is the Law" poster CLICK HERE at . To view the EEO is the Law Supplement CLICK HERE at . To view the EEO Policy Statement CLICK HERE at . To view the Pay Transparency Posting CLICK HERE at . Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.