Hotel Manager - The Carlton Tower, Jumeirah

Jumeirah International LLC ,
London, Greater London
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Job Description

About Jumeirah & the Hotel At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. We want you to do well from the beginning, so we'll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah 'Your Place to Shine'. Steps from Sloane Square and in the heart of the fashion borough, The Carlton Tower - Jumeirah, has an ideal location in one of the most sought after areas of London, with iconic luxury brands as its neighbours. Staying true to its heritage and pioneering nature, The Carlton Tower will reveal its new look and elevated guest experiences in spring 2020. Hotel Manager This is an exciting and rare career opportunity to help build and be part of an exceptional team at an exceptional time. If you have passion and ambition that sets you apart from your peers, if you can deliver true craftsmanship and quality with charm and flair then join us in creating the best team in the business. About the job The Carlton Tower, Jumeirah has an exciting opportunity for a talented Hotel Manager to perform their craft in our luxurious hotel. The main duties and responsibilities of the role are: * To ensure all operational departments perform successfully to their maximum efficiency in accordance with the agreed standards of operation and are individually profitable in accordance with the budget guidelines of the hotel. * Maintain a business environment based on the hotel's Mission Statement, Company Vision and Values. * To deputise in the absence of the General Manager when required. * To take responsibility for actively looking at process and procedure to ensure that optimum performance is being achieved from the equipment and colleagues of the property. * Personally and frequently verify that guests in the hotel are receiving the best possible service available. * Be demanding and critical when it comes to service and quality standards. * Frequently verify that the best products are used in the hotel operation. * Assist Executives and Department Heads in being creative and ensure that the highest level of quality is achieved. * To take responsibility for the timely delivery of Capital projects within the building. * Ensure that each operation is accounted for separately as an individual profit centre. About you The successful candidate will have the following experience and skills: * Have a proven track record in 5 star luxury hotels with a passion for exceeding expectations * Have the ability to manage in a diverse and luxury environment with a focus on guest experience * Excellent people management skills as a solution focussed leader * Have strong organisational and time management skills with a high degree of flexibility * Be commercially focused * Be a self-motivator and someone who is ready to challenge in the interest of continuous improvement About the benefits Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers with one of the most luxurious brands in the hospitality industry. This includes... * Free meals on duty * Dry cleaning of uniforms / office attire * 33 days paid annual leave including bank holidays * Extra day of holiday for significant birthdays * 50% off all Jumeirah restaurants and bars * Generous discounted Jumeirah hotel rates * Interest free season ticket loan * Recognition and Social calendar * Private Medical Insurance and Dental cover (Travel Insurance if applicable) * Company Pension Scheme with enhanced employer contribution * Excellent training and development opportunities

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