MSDC IT Analyst

PwC ,
London, Greater London
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Overview

Job Description

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Associate Job Description & Summary A career in Information Technology, within internal firm services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the firm to drive strategic business growth. Responsibilities As an Associate, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: * Proactively assist the team in various aspects of the project * Prepare deliverables * Contribute to the development of your own and team's technical acumen * Keep up to date with local and national business and economic issues * Ensure you are adhering to compliance matters * Work on developing internal relationships and your PwC brand * Responsible for estimating, planning, and delivering Windows and/or Linux serves in support of project initiatives. * Manage network servers and technology tools (server, network, voice and cloud systems). Monitor performance and maintain systems in accordance to business requirements. Troubleshoot issues and outages. * Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion scheduled jobs such as backups. * Perform routine proactive network and server maintenance activities including firmware upgrades, patching etc. * Identify complex technical environment issues and implement permanent resolutions to mitigate problems. * Administer servers, desktop computers, printers, routers, switches, firewalls, phones, videocon devices, smartphones, software deployment, security updates and patches. * Support daily operations and monitoring of multiple databases, user accounts, file permissions and other systems according to standard operating procedures. * Participate in required compliance activities as needed, including data log collection, statistical analysis and proper reporting standards. * Provides support for both the Avaya phones, and equipment running over communication networks such as VOIP. * Monitor and maintain our ticketing queue responding within service level requirements. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor Degree - Computer and Information Science, Bachelor Degree - Information Technology, Bachelor Degree - Computer Engineering Certifications (if blank, certifications not specified) Desired Languages (If blank, desired languages not specified) Travel Requirements Up to 20% Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

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