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Raytheon Technologies
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Bristol, Bristol
Contract Coordinator
Overview
Job Description
Job ID: 20000543 City: Bristol State: England Country: United Kingdom Category: Administrative Support Job Type: Full time Description: Date Posted: 2020-01-27-08:00 Country: United Kingdom Location: Otis Bristol, Unit 2, Blenhiem Court, 6 Beaufort Park, Woodlands, Bradley Stoke Bristol, BS32 4NE, UK. Contract Coordinator Bristol Competitive + Benefits Great brands have a great story. Ours is legendary. In 1854, Elisha Otis travelled to the New York World's Fair to promote his new invention. Standing high above the crowd on a platform elevator, he ordered the retaining rope cut. The crowd cried out. His safety brake held. And in that moment, one man changed the world's perspective on what's possible, sending it rising up. Would you like to join a truly international, talent driven company with values that focus on Performance, Quality, Innovation and Employee Opportunity? What are we looking for? Otis is currently recruiting for Contract coordinator to be based in our Bristol Offices. The main goal of this role is to support the daily management of a large, high profile contract within South Wales, organizing on-time delivery of maintenance and repair works and supporting all operational and sales activity relating to the contract. Deliver customer satisfaction and quality in order to ensure retention and sustainable long term growth of the contract As a contract coordinator, you will: + Maintain regular customer communication, preparation and delivery of reports for all equipment out of action and requiring repairs or upgrades. + Be the Point of contact for customers for day to day enquiries. Focused on resolution to minimize escalations + Support preparation of quotations for repair/upgrade works from multiple sources + Extract details from CRM system to support customers with regulatory / statutory compliance issues. + Support the operational team with any complaints investigation and resolution To be successful in this role you will: + Have building services industry experience, ideally with field service delivery + Have experience of workload planning/scheduling in an engineering environment + Have experience of Microsoft office programs including Excel, Word and powerpoint + Have experience of service contract delivery for large customers What can we offer you? + Strong Remuneration Package + A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme + A culture which encourages innovative ideas and appreciates our talent is the key to our success More about us: Otis Elevator Company is the world's largest manufacturer and maintainer of people-moving products, including elevators, escalators and moving walkways. Otis is a wholly owned subsidiary of United Technologies Corporation. Headquartered in Farmington, Connecticut, USA, Otis employs more than 60,000 people, offers products and services in more than 200 countries and territories and maintains more than 1.35 million lifts and escalators worldwide. We are a company with a big commitment to the continuing development of everyone who works for us, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success. We welcome applications from talented Administrators, Sales Administrators, Customer Service Representatives, Branch Administrators, Engineering Support Administrators / Coordinator, Accounts Assistants and Team Administrators who live within a commuting distance of Bristol. Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria United Technologies Corporation is An Equal Opportunity/Affirmative **_Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._** Privacy Policy and Terms: Click on this link to read the Policy and Terms Qualification: United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch;