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PwC
,
London, Greater London
Business Services-Technology-Manager 2-BLR
Overview
Job Description
Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Manager Job Description & Summary A career in our Internal Firm Service Delivery Centre is the natural extension of PwC's leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements. Responsibilities As a Manager, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: * Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above * Be involved in the financial management of clients * Be actively involved in business development activities to help identify and research opportunities on new/existing clients * Contribute to the development of your own and team's technical acumen * Develop strategies to solve complex technical challenges * Assist in the management and delivering of large projects * Train, coach, and supervise staff * Keep up to date with local and national business and economic issues * Continue to develop internal relationships and your PwC brand Activities to be performed : * Technology Site Lead for Bengaluru * Face of Technology in Bengaluru * Lead Technology support team for Business * Working Knowledge of End User Support, System and Network * Translate Business requirements to Technology solutions * Close collaboration with Kolkata and other territories * Business Technology Support * Close Collaboration between end users and IT domain experts * Recruiting, training and supporting technical support members * Set specific end user experience standards * Establish best practices through the entire technical support process * Work on areas of improvement for technology function * Productivity analysis * Manage 3rd party support team and technology vendor Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date