Senior IT Administrator

Guidepoint ,
London, Greater London
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Overview

Job Description

Guidepoint's Information Technology (IT) team provides the structure for all departments within the company and all offices across the globe to operate smoothly. As Guidepoint continues to grow, IT constantly manages and updates workflows to continue to provide functionality and facilitate the flow of information. The IT Operations team is taking on challenges to improve our support and delivery to optimize the seamless experience for our users. As an IT Support Administrator, you'll help to work on supporting our users in a highly collaborative team environment. Come join us if you have a passion for IT support and delivery, troubleshooting and thereby making it a seamless flow of network operation. + Monitor and respond to support requests, alerts - Providing technical support to a mixed technical and non-technical staff (remotely as required). + Application support. + Implement security policies. + Microsoft Office365 - User setups, security and administration; Email issues, BYOD + Server Infrastructure (Windows/Linux); Azure Cloud Operations + Virtualization Technologies - Citrix XenDesktop, XenServer, VMWare, etc. + General Networking + Maintain a knowledge base, documentation and administration procedures. + Lifting and moving computer equipment as and when needed. + Research on new technology. + Ability to travel (London/Germany) + Windows 8,10, Server 2016, Linux. + TCP/IP, DHCP, DNS, LAN, WAN, Active Directory, etc. + Data & Network security: Knowledgeable in Spy/Malware/Virus vulnerabilities; Specialized in Kaspersky Anti-Virus, SonicWall firewall, etc., Network traffic security; Vulnerability Scans. + Data and voice circuits; Avaya IP Office + Azure AD, Office 365, Sharepoint, Azure Cloud experience + Dell Servers, Raid Arrays, Desktops, Network equipment; APC UPS, Printers/Copiers + Various Desktop applications such as MS-Office, Firefox, etc All applicants must have the right to work in the UK + Competitive compensation + Snacks and beverages + Excellent medical coverage through BUPA + Pension matching up to 5% + 22 paid holidays, rising with length of service + Friday happy hour and "Summer Fridays" + Year round company sponsored sports and team building events + Informal work environment Guidepoint, a leading expert network firm, connects clients with vetted subject matter experts-Advisors-from their global professional network. Guidepoint clients leverage the insights and perspectives shared by Advisors to stay informed and make better business decisions. Its slate of services, including phone consultations, surveys, events and proprietary data insights products, help professionals gain comprehensive understanding of a topic before making strategic or investment decisions. Guidepoint's multinational client list includes 9 of the top 10 consulting firms and some of the largest hedge funds, private equity firms and Fortune-ranked public companies. ID: 2019-1444 External Company Name: Guidepoint Global External Company URL: www.guidepointglobal.com

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