Consulting Project Manager - UK

iCIMS - Inhouse ,
London, Greater London
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Consulting Project Manager - UK Job Description Are you a trusted advisor and partner to the HR organization? Are you passionate about creating exceptional software and user experiences? We're looking fora seasoned project management superstarto come join our UK - based team as a Consulting Project Manager, where you will be responsible for overseeing the successful and timely delivery of large-scale implementation projects, from incubation through integration. In this role, you will also serve as the tactical point person both internally and externally, providing high profile customers with a premier implementation experience. To succeed in this role, you should have a keen understanding of the fundamentals, processes, and terminology surrounding the corporate recruiting environment in order to drive the strategy for optimization and roll-out best practices. If you're a business-savvy, master multi-tasker with a strong knowledge of web technologies, let's talk! Headquartered in Holmdel, NJ, iCIMS is a high-growth Software-as-a-Service (SaaS) company that was recently named #16 on Glassdoor's 2019 Best Places to Work list. With multiple locations across the U.S. and around the globe, we are the industry's #1 recruitment software provider, delivering technology that supports approximately 4,000 contracted customers. Dedicated to maintaining an inclusive, inspirational and innovative work environment, and committed to our consistent growth, we have a wide range of opportunity for career advancement within our organization. Come grow with us-apply today! Responsibilities Essential Job Functions + Handles implementations of the largest scope and scale + Carries out implementation projects from beginning to end stages for high profile Enterprise customers + Provides customers with a premier implementation experience and the highest levels of customer service + Leverages iCIMS software in the most efficient of ways in order to best teach and support customers + Work with 3 rd party advisor firms to deliver customer implementations + Completes on-site consultations and optimization strategies, supports roll-outs, + Provides advice and best practices to customers. + Understands the fundamentals, processes and terminology of corporate recruiting environments, as well as a strong understanding of ASP systems and the benefits impact such systems introduce to new iCIMS customers + Mentoring of other Implementation Managers on the team + Coordinates internal iCIMS teams and acts as the single point of contact for the customer, delivering timely communication on project status. + Works closely with Support and CSM teams to ensure successful transition from project to "live". + Is accountable for the successful and timely delivery of projects. + Take significant responsibility for the overall success of the project and satisfaction of the customer + Serve as an iCIMS software expert + Manage several implementations of various sizes and complexities simultaneousl + Consistently ensure business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures, and core competencies Qualifications Skills/Abilities + Ability to solve problems + Ability to prioritize competing deliverables + Demonstrated interest in current technologies + Demonstrated ability to have difficult conversations + Ability to effectively manage meetings + Candidates should possess excellent interpersonal skills and the ability to effectively scope, design, and manage multiple implementations of all types (Small Business, Industry and Enterprise) + Proven success in leading high performance teams, achieving results through others, and being a strong team player + Able to manage and delegate to additional resources + Proficiency with Microsoft Office (PowerPoint, Excel, Outlook) + Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively - to a variety of persona types + Ability to manage time and work effectively within a fast paced, changing environment that is going through high growth + Ability to work alone or in team environment + A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions + Strong results orientation with a proven track record of flawless execution and strong attention to detail + Ability to work under pressures of time constraint + Comfortable working with customers to research business processes, diagnose and resolve on-demand (web-based) software issues + High level understanding of Talent Acquisition space including CRM and Onboard concepts. + Advanced understanding of and ability to explain system-to-system integrations + Demonstrated customer service orientation + Strategic analysis/creative problem solving and business judgment are requiredDemonstrated ability to influence cross-functional partners and upper management to impact decision-making + Strong k

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