Renewals Sales Account Manager

It's fun to work in a company where people truly BELIEVE in what they're doing! _We're committed to bringing passion and customer focus to the business._ **Company Overview** At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to: + Build and enhance our proven security platform + Blend innovation and speed in a constantly evolving cloud architecture + Analyze new threats and offer deep insight through data-driven intel + Collaborate with customers to help solve their toughest security challenges We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. **The Role** Proofpoint's business model is predicated on growth of new business and securing renewals. We have a tremendous global track record of customers' renewing their contracts with Proofpoint - currently our renewal rate is >93%. EMEA is set to become the growth engine for Proofpoint and while we are expanding our business rapidly, we need to ensure that our customers also renew at this level. To that end we are increasing our renewals team to support the EMEA sales organisation. The successful candidates will be self-starting, responsible, mature, highly-motivated Renewal Sales Account Manager. The renewal reps will work alongside the account managers (and sales engineers and channel account managers) to ensure the satisfaction of our existing customer base and secure their subscriptions. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. Successful candidates will also have sound sales experience and excellent business acumen blended with strong interpersonal and presentational skills. Extensive experience of building commercial proposals, an understanding of detailed sales order booking process and an ability to negotiate creative deals to enhance our customer relationships is critical. **Day-to-day responsibilities** + Driving the qualification, quoting, and Salesforce processes with Accounts Managers and Regional Directors to bring renewals to a close + Forecast daily, monthly, quarterly accurately via Salesforce (and Excel as required) + Meet or exceed customer renewal revenue quota + Coordinating multiple resources within an account + Establishing and maintaining strong business relationships at the executive level + Proactively identify customer issues, work with the larger Proofpoint team to resolve them + Research customer organisational structure and track information within Salesforce.com + Gather and track information regarding customers implementation and support activity + Maintain up-to-date knowledge of Proofpoint's competitive positioning in the marketplace + Develop customer quotes through excel, manage customer data within Salesforce.com **What you bring to the team** + Must have strong written and verbal communication skills and be able to clearly and effectively articulate Proofpoint's value + A highly collaborative, relationship-oriented approach to work alongside the existing Proofpoint account teams as well as + Must be extremely organized, detail and process oriented + Must be a self-starter with the ability to work independently or in a team environment + Ability to manage multiple tasks and use good judgment in resolving difficult issues + Ability to coordinate Proofpoint resources to execute a complex sales strategy + Working knowledge of Microsoft Office (especially Excel) and web conferencing tools + Ability to use Salesforce.com and other on-line tools effectively + Degree educated or equivalent preferred + Experience selling to IT departments, IT management and Legal is preferred + Fluent English language skills essential, German or French highly desirable **Why Proofpoint** As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint's amazing culture! \#LI-CB1 _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to: + Build and enhance our proven security platform + Blend innovation and speed in a constantly evolving cloud architecture + Analyze new threats and offer deep insight through data-driven intel + Collabo