Food & Beverage Assistant

Macdonald Hotels & Resorts ,
Linden, Gloucester, Gloucestershire

Overview

Job Description

As a Food and Beverage Assistant you'll be at the heart of busy restaurant life. No two days are ever the same - from breakfast, lunch and dinner to evening room service, we offer round the clock service to satisfy appetites. Being in a customer-facing role means being on show: we want you to look smart and exude confidence so our guests feel they're in safe hands. It's a great role for meeting people, so good communication skills and a genuine interest in guest conversation will help to boost your job satisfaction, as well as quietly securing repeat business. The Food and Beverage Assistant's roles encompass everything from delivering room service to preparing and serving in one of our many restaurants or bars. A customer facing role means being on show - so smart appearance is important along with a warm welcoming smile as you make our guests feel comfortable and relaxed. At Macdonald Hotels, our people are the key to the Company's success and our guest's satisfaction. As well as being confident and approachable, commitment, enthusiasm and energy are essential along with excellent communication skills which will enable you to interact with guests, interpret and act on their needs and liaise with others in your team. Our Food and Beverage Assistants are hardworking individuals who can work on their own initiative and are key players in Food and Beverage teams. This position will include shifts working Saturday and/ or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays. Experience using Zonal tills would be beneficial but not essential as full training will be given. Benefits * Employee Awards * Group Pension * Childcare Vouchers * Cycle to Work Scheme * In store and Online discount cards * Life Assurance * Health Care Assistance Fund * Friends and Family Discounts It's not often you find a large company where you really feel part of a family. A career with Macdonald Hotels & Resorts offers you opportunities to progress as well as personal and financial rewards. From our Company Pension Scheme, preferential hotel rates and discount high street store cards, to a fabulous sense of belonging - we offer more than everyday job satisfaction.