PMO Analyst - Asset Servicing Development

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. **Responsibilities:** + Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT + Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions + Support system change processes from requirements through implementation and provide input based on analysis of information + Consult with business clients to determine system functional specifications and provides user and operational support + Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment + Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + 5-8 years of relevant experience + Experience in data analysis with intermediate/advanced Microsoft Office Suite skills + Proven interpersonal, data analysis, diplomatic, management and prioritization skills + Consistently demonstrate clear and concise written and verbal communication + Proven ability to manage multiple activities and build/develop working relationships + Proven self-motivation to take initiative and master new tasks quickly + Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail **Education:** + Bachelor's degree/University degree or equivalent experience Key Responsibilities: + Coordination of day to day activities to support the budget / financials for Asset Servicing. + Coordination, preparation of global status reporting for Asset Servicing + Tracking of Asset Servicing program / key deliveries through lifecycle tracking all variance and ensuring compliance with SDLC + Provide Subject Matter Expertise (SME) support in Project Management, OMPP and PPMP standards + Review individual project artefacts as necessary, including Agile plan the execution documents, test planning and scenario documents for user acceptance testing (UAT), release documentation and project plans as required for all key technical deliveries + Day to day management of individual project responsibilities including milestone setting, task and actions management, co-ordination and execution of plan within required timescales and to stakeholder quality expectations + Assist in ad-hoc duties for Asset Servicing Project Managers as necessary + Assist in PMO function across Global ICG Operations & Technology Asset Servicing including Healthcheck, Spot check, Initial Process Adherence & Reporting Protocols + Day to day management and identification of Risk and Control Metrics, manage to resolution or escalate accordingly ----- Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - GB ----- Time Type : ----- Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE at . To view the "EEO is the Law" poster CLICK HERE at . To view the EEO is the Law Supplement CLICK HERE at . To view the EEO Policy Statement CLICK HERE at . To view the Pay Transparency Posting CLICK HERE at . Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.