Technical Support Analyst

Technical Support Analyst | Lincoln | 18,000 - 23,000 | full time, permanent About ScholarPack We're ScholarPack, a leader in EdTech. In fact, we are winners of the 'Best Company of the Year', and were given a 'Highly Commended for Innovation in Education and Training', at the Lincolnshire Tech and Innovation Awards. We started 6 years ago with 2 men in a shed, and now we have a turnover of over 4m with around 1400 customers. Why we're different? Challenge is what we thrive on, and we enjoy solving problems, but culture plays a vital role here too. We make work fun and love to learn. We regularly have 'brown bag' lunches to share knowledge and encourage personal development through courses and events. In addition, we share knowledge across sites. Health and Wellbeing are important to us, and we encourage a good work-life balance with flexible working. In the evenings we chill out with regular games nights. We have a casual dress code and always shout about and like to celebrate our successes - a love of pizza is essential. Our smart new offices are at the heart of Lincoln's digital hub, Mosaic, where we take a leading role in promoting and growing technology businesses. About the Job The Data Management Team are responsible for all things data - pretty key in a company who exist to manage data for schools. The Technical Support Analyst's work day-to-day on our databases, using SQL and Python skills, to solve data puzzles and migrate data from old systems. You will be joining a collaborative team of data analysts and migration experts who understand the importance of data and how to make sense of it. Day to day you'll be working on * Problem-solving through data analytics * Data migration between various sources * Working with Python-based tools and services * Business Intelligence data collection and reporting. We love the Agile Lean approach and will empower you to make decisions and build solutions. What are we looking for? Attitude is a key requirement. You will have an interest in technology demonstrated through projects or tech-related activities, along with experience with relational databases and admin tools. You will have experience in one or more of the following:- * Basic SQL and programming skills (we use Python) * Some version control system experience (we use Git) would be useful * A willingness to learn What's in it for you?... * We will support your professional development, funding training and certifications and attending conferences * A competitive salary with a company pension * 22 days holiday a year plus bank holidays, with the ability to buy more * A flexible working environment * Easy access - 5 minutes to train and bus station * Free fruit and cereal to ensure you are fuelled for the day * Subsidised artisan coffee * Digital healthcare service where you can talk to a doctor 24/7 * And more Join us to help maintain ScholarPack's place as the leader in Cloud-based MIS for schools. How to apply More information on the company please go to The deadline for applications is 6pm on Sunday 3rd May PLEASE NOTE that to apply from indeed please scroll down to click 'apply on company'. We are unable to process applications made via indeed. Apply for this Job