Equity Cash Dividends Associate

Morgan Stanley ,
Glasgow, City of Glasgow
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Overview

Job Description

Company Profile Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Department Profile Operations One of the largest divisions in the Firm, Operations is the first line of defense for Morgan Stanley's financial and reputational well-being and essential in delivering value. Operations is responsible for correctly settling and recording millions of transactions per day, identifying and mitigating operational risk, developing strong client relationships and partnering with technology to realize the full potential of IT and Automation. Operations has a premier team of creative and dedicated professionals, with a unique vantage point interacting with all parts of the business. The Operations Senior Management team is passionate about our people development and providing top-notch employee opportunities through an inclusive, forward-looking environment defined by open communication, collaboration, learning and dedicated career management. Glasgow Asset Servicing area of Morgan Stanley is responsible for managing the timely and accurate processing of all Corporate Events which has an impact on security positions held by our clients. The group consists of the following teams: Voluntary Corporate Actions, Optional Dividends, Mandatory Dividends & Claims, Bond Corporate Actions, Global Risk Control, Coupons (Principal & Interest) and Proxy Voting. Glasgow Asset Services currently has approximately 61 staff, and is the largest location in the Global Asset Services team. Asset Services rolls up to the Shared Services & Banking Operations within Firmwide Operations. The Securities Lending and Broker Dealer Vendor Control group is responsible for supporting the outsourced Vendor team in reconciling and paying dividends to external clients and managing the resulting claims. They are also responsible for payment authorisations, managing client relationships, risk remediation and mitigation and implementing and adhering to controls in the process. The department has been established in Glasgow for several years and has developed itself into a highly efficient and successful operation, providing first class service to our clients. This has been achieved through strong focus on control, commerciality and people. We are looking for dynamic and hard-working candidates to continue the positive progression of the department. The Role The group interacts with a number of key stakeholders within the firm on a daily basis such as Prime Brokerage, Global Network Management and Bank Resource Management. We also interact with external clients and agents via email and phone. Given the cyclical nature of our volumes, extra focus is required during the peak month (April / September) which increase the demand placed on us by our clients, both internal and external. Primary Responsibilities The successful candidate will be responsible for the following: Review of daily status updates from vendor Review and authorise payment files and claims Attend lender calls Action manual payments of claims Daily interaction with the vendor Escalation to management and other teams Ensure Key Performance / Risk Indicator benchmarks are met, and implement remediation strategies with the vendor where required Produce management reporting information to ensure processes are recorded and all key controls are delivered Query management via email Skills Required Strong Communication skills as the candidate will be expected to develop relationships with the vendor, clients and the Business Unit An understanding of escalation Proactive team player who actively promotes sharing of knowledge Ability to grasp detailed concepts quickly Highly committed and self-motivated with professional outlook High regard for attention to detail, accuracy and quality Ability to question a process and promote own ideas and solution A good aptitude for working in a demanding fast paced environment with an ability to handle high volume workloads Flexibility with regards to hours worked Given the continued spread of COVID-19 (coronavirus), all interviews will be conducted by phone or virtual connection to protect our candidates and employees. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Inter

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