Home Operations Associate

Lyvly ,
London, Greater London

Overview

Job Description

About Lyvly We are building the world's first global shared living community. Lyvly is creating a place for young professionals across the world to feel at home. Communities in the 21st century have become fragmented and detached, and meaningful connections are difficult to make. The community is rooted in three simple principles: learning together, being together and doing together. To our members, we offer quality, modern homes, stress-free renting and the opportunity to create genuine connections at home, in their neighbourhood and across a city. Lyvly was founded by a team of experienced and passionate entrepreneurs, and is backed by Mosaic Ventures, a top tier venture capitalist firm. We've hit an exciting stage in our journey and are now looking for the next generation of people to join us as we scale to become a world leader in the shared living industry. To thrive in team Lyvly, you need to be excited by our mission and motivated by the desire to build something that will bring meaningful impact to people's lives. Responsibilities As part of the Home Onboarding Team you will bring our Lyvly homes to life and help to provide our Lyvly members the best living experience possible. Executing the home set up process: * Leading the ordering process and creating furniture lists, getting budget approval from management * Putting together project timelines and making sure those timelines are met * Liaising with third parties on ordering, delivery timelines and logistics * Making sure that all our homes are compliant with individual council regulations, applying for licences where required * Be the main contact for our landlords during the home set up process * Communicating with relevant teams within Lyvly as appropriate to share information * Ensure all operations are carried on in an appropriate, cost-effective way Improving the home set up process: * Gathering feedback from teams within Lyvly about the quality of items in the home and experience of the home set up process * Using that feedback to improve operational management systems, processes and best practices * Reviewing the quality of furniture and conducting furniture health checks on a continuous basis * Building relationships with suppliers to enable us to get better quality items at competitive prices Requirements * Have prior experience in a fast-paced, fast-growing business * Degree in Business, Operations Management or related field * Excellent communication skills * Have a track record of operational delivery in a previous role * Are extremely calm under pressure and can adapt quickly to changing requirements * Have exceptional organisational skills and are able to juggle multiple tasks. * Are a self-starter - initiatives can go a long way * Are tech-friendly, with working knowledge of Excel/GSuite * Are an all-rounder that enjoys getting stuck into lots of different jobs and gets a buzz from having a 'ticked-off' to-do list. * You love making people smile and really appreciate how sometimes the smallest thing can make the biggest difference to someone's day. That's what we're here to do at Lyvly Benefits * Equity: everyone has a stake in the company. We believe the people who contribute to the company's success should be rewarded. * Unlimited leave: we want you to be refreshed and take ownership and responsibility for your time. * Flexible working: we care more about your output and the success of your team than where you are on a day to day basis: working from home is encouraged across teams. * Live with Lyvly: You have all the benefits of our members, including the ability to live in a subsidised Lyvly home. * Regular team socials: we end every week with a drink in our local pub, along with some of our members; you also have access to all the events that go on across the Lyvly community. * Pet friendly (and encouraged) office.