Operational Support Adviser - Talent Pool

**Please note we do not currently have any live Operational Support Adviser vacancies; however, this is a role we recruit for frequently. Therefore, if this role is of interest to you and you wish to be added to our Operational Support Adviser " Talent Pool and be considered for the next intake (Dates TBC), we would welcome your application. ** **Please note we do not currently have any live Operational Support Adviser vacancies; however, this is a role we recruit for frequently. Therefore, if this role is of interest to you and you wish to be added to our Operational Support Adviser " Talent Pool and be considered for the next intake (Dates TBC), we would welcome your application. ** With a 115 year history, a mutual ethos and nearly 850,000 members, Benenden Health is an exciting place to work, offering excellent opportunities for growth as well as excellent benefits: • Free Benenden Health membership • Limited onsite parking • Excellent training and development • Up to 35 days' holiday including bank holidays, and no current weekend working • Non-for-profit, mutual, healthcare organisation • Pension with up to 10% employer contributions • Cycle to work scheme • Free hot drinks • Free fruit • Employee engagement events • Supporting local charities • Onsite First Aiders and Mental Health First Aiders This role is integral to providing the level of customer service our members expect. You will effectively and accurately process a wide range of correspondence from our members, assess medical referrals, authorise invoice payments and action membership adjustments and payments. You will also be speaking with our members over the telephone, so a confident phone manner is essential. We would like to speak with candidates with the following skills: • Proven office administration ability within a service environment. • Good keyboard skills and professional letter writing skills. • Ability to work to a high level of accuracy, to deadlines and under pressure. • Good working knowledge of Microsoft Word and Excel. Once we are aware of any upcoming vacancies within this department, we will review all applications that have been submitted to our Operational Support Adviser " Talent Pool and contact any suitable candidates to confirm if they still wish to be considered for the role. For further information on this role, please refer to the Role Profile.