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Amazon
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London, Greater London
Heavy Bulky Partner & Program Manager
Overview
Job Description
Heavy & Bulky Team - Partner and Program Manager Amazon.co.uk's Seller Marketplace is a large and fast growing business where millions of UK customers transact with hundreds of thousands of sellers, who range from individuals to large retailers. The UK Merchant Services team works with sellers to help them grow their business on the Amazon marketplace, delivering the best possible customer experience for Amazon.co.uk customers. Amazon is looking for bright and ambitious individuals to build their career within its Merchant Services, specifically within the Heavy and Bulky team. You will join us as a Partner and Program Manager, responsible for delivering business growth and maximizing revenue generation within this program for third party merchants as well as delivering key customer experience initiatives. What is Amazon Merchant Services? Amazon Merchant Services covers all third party merchants' activity through Amazon.co.uk and the specific services we offer to help develop and grow these Selling Partners, including: Selling on Amazon, a fast-growing business where other e-commerce retailers sell their products on Amazon. Fulfilment by Amazon, an advanced fulfilment solution where Amazon directly packs and ships products on behalf of other companies Seller Fulfilled Prime, a fulfilment programme that allows Selling Partners to deliver Prime products directly from their own warehouse To learn more about Amazon Merchant Services please see: What is the role? You will join us as a Heavy Bulky Partner and Program Manager in our Heavy Bulky business, focused on the growth of our largest and highest potential sellers through working with them to adopt and grow commitment on the Heavy & Bulky program features, as well as adding new selection for our customers. In addition, you will work with the US and EU team on supporting the development and roll-out of new features for the program.focused on the growth of our largest and highest potential sellers as well as seller and customer experience improvement initiatives. To do this you will have to: Prospect, call, qualify and close high potential online merchants that deliver competitive selection, pricing and product availability Function as an account manager for a number of high priority sellers and help them grow their business over a period of time by ensuring they understand our systems and tools Help improve business processes and make us more effective in supporting our merchants Drive key customer and seller experience improvement initiatives Operating in a fast-moving and challenging environment, Amazon's high performance bar requires that you are self-motivated and target driven, skilled in phone based sales, can work autonomously and take full control and responsibility for achieving the quarterly sales target.