1st Line Support Engineer

NEW OPPORTUNITY - 1st Line Support Engineer - Permanent - Full Time - BRAND NEW Location: Chippenham - Easy commutable from Bristol, Bath, Swindon, Bradford-on-Avon, Malmesbury, Corsham, Salary: Up to £20K plus benefits - Lots of opportunity for Career Progression and Upskilling Key Skills: 1st line, first line, support engineer, windows server, office 365, cisco, vmware, hyper v, support, IT support Accountabilities: - Adherence to H&S, QA and other administrative processes and procedures - Respond to requests for technical assistance via phone and electronically - Accurate, informative reporting and communication with other departments - Completion of service tickets in a timely, concise and informative manner - Follow/maintain ITIL Process as required - Travel between various company/customer site locations as required The Candidate will: - Achieve objectives of the role, working within the procedures and processes - Be able to meet SLAs where applicable - Provide a professional manner - Be familiar with Windows Servers, Office 365 and have knowledge of cisco and VMware NEW OPPORTUNITY - 1st Line Support Engineer - Permanent - Full Time - BRAND NEW Location: Chippenham - Easy commutable from Bristol, Bath, Swindon, Bradford-on-Avon, Malmesbury, Corsham, Salary: Up to £20K plus benefits - Lots of opportunity for Career Progression and Upskilling Key Skills: 1st line, first line, support engineer, windows server, office 365, cisco, vmware, hyper v, support, IT support This job was originally posted as www.cwjobs.co.uk/job/89931275