1st Line Support Engineer

An exciting opportunity has arisen in the Chippenham area for a full-time Azure / Office365 1st line support Engineer. This is a fantastic opportunity in a varied role working with multiple customers and modern technologies alongside a fast-growing team of technical professionals all within a fun, friendly culture, you will be working with the latest technologies to support our rapidly growing customer base. Benefits Unlimited paid holiday 2020 Winners of "Best Place to Work", "Small Business of the Year" and "Chippenham Business of the Year" awards Great working atmosphere and environment Development & training opportunities Lots of employee socials and events Bonuses and wage increases Lots of cake and bacon sandwiches And of course, you get to work for a fast-growing, modern, market leader like us Who you are We are looking for someone with exceptional customer service skills who can explain technical concepts simply and concisely, you will be focused and self-motivated with a keen attention to detail. An exceptional helpdesk professional, who is willing to learn from others. Essentials Skills Exceptional customer service skills Experience working on a service desk On-site and remote support Methodical approach to problem-solving Active Directory Administration Office 365 Administration Desirable Skills Experience working within an ITIL framework Microsoft Certifications Microsoft Azure AD Administration Knowledge of Windows Server 2012, 2016 & 2019 Salary up to £22,000 dependent on experience 37.5 hours a week Monday - Friday, due to the nature of the job some work at weekends and outside of normal hours may be required. Travel to customer sites will be required so a full UK driving licence and access to your own vehicle. Acorn Recruitment acts as an employment agency for permanent recruitment. This job was originally posted as www.totaljobs.com/job/89825421