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YOPA
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Watford, Hertfordshire
Mortgage and Protection Adviser
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
Mortgage and Protection Adviser, Watford, Hertfordshire £25-30k Uncapped Commissions, £100k OTE Due to the high demand for our ancillary services we are looking for established Mortgage & Protection Broker's to join our brand new In-house Mortgage and Protection Department, Scout Financial Services, based at our award winning Customer Contact Centre In Croxley Green Park, Watford. You will have access to thousands of available leads from our client database which is updated daily (over 9,000 newly registered clients per month), as well as leads referred to you from all areas of the business, Including our Local Field Agents and Contact Centre Sales Teams, allowing you the opportunity to build great relationships with our customers whilst providing advice on our range of regulated products and services such as Life Insurance, Critical Illness Cover and Income Protection. The role also offers Uncapped Commission (20% of all net banking's over the value of £1500 per appointment) on top of a competitive basic starting salary of £25-30k with expected OTE's of 100K Duties and Responsibilities Include: Conducting sales opportunity calls with customers, building relationships to provide accurate advice on our range of regulated products whilst applying your expert knowledge Proactively managing the customer experience from application to completion, understanding the customer’s needs to ensure they receive exceptional service Influencing your network and specialist colleagues, to ensure the delivery of consistently high standards of 'seamless’ customer service across all propositions Identifying broader opportunities and referring them to the most appropriate network or specialist colleague to ensure the branch achieves its overall goals Delighting our clients throughout the process to ensure they come back for a re-mortgage and recommend to all their family and friends Constantly looking to improve our in-house software by providing input to our product team This exciting opportunity requires you to have proven skills and experience in the following areas: Certificate in Mortgage Advice and Practise (CeMAP) or Mortgage Advice Qualification (MAQ) and previous experience in advising customers on mortgage products Skilled at cross-selling Experience working In a target driven environment Previous experience in a customer-facing or telephony based role, with excellent customer service and the ability to build strong relationships with customers, peers and more senior individuals A good understanding of the mortgage market, products and services, and be able to demonstrate a keen interest in Mortgages Strong communication skills, both written and verbal, and excellent interpersonal skills and the ability to overcome challenges Perks include: Breakfast and refreshments available daily Socialable shift patterns Free on- site Parking Career Progression opportunities available including Apprenticeships schemes Excellent office culture you won't find anywhere else Fun annual company events and conferences This role is deemed as a Certified role under the UK PRA & Financial Conduct Authority - Individual Accountabilities Regulations and following training, will require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. About Yopa Winner of Best Online Agent for 2019 at UK Estate Agent of the Year awards Yopa is a leading UK-based full service, fair fixed fee estate agent. Founded in 2015, Yopa has already become the 8th largest estate agent in the UK, and in 2018 was awarded the 'Best online and hybrid agent of the year’ by allagents.co.uk. In 2017 Yopa was recognised by LinkedIn as one of the UK’s Top 20 Start-up companies to work for. We are disrupting the traditional high street agencies by doing away with the unnecessary cost of high street shop fronts and leveraging its proprietary technology and scale to deliver a great experience for its customers, all for a fair fixed fee. Yopa has already received over 9,000 '5 star’ Trustpilot reviews from delighted customers and is backed by some of the biggest names in the property industry including Savills, DMGT and LSL Property Services plc. Scout Financial Services Limited ("Scout") is registered in England at 22 Arlington Street, London, England, SW1A 1RD with company number 9906155. Scout is an appointed representative of Primis Mortgage Network, a trading name of First Complete Limited which is authorised and regulated by the Financial Conduct Authority. The Financial Conduct Authority does not regulate all Buy to Let mortgages.