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Crisp Recruitment
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Elstree, Hertfordshire
Sales Order Processor
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
Job Title - Customer Service Support Administrator Location - Borehamwood Salary - £22,000 to £23,500 free car parking onsite Hours: Monday to Friday - 9am to 5.30pm We have an amazing opportunity to join an award-winning business as customer service support administrator within the office environment. Must haves; Outstanding communication skills, strong customer service experience, good computer skills to carry out administrative works accurately, order processing skills will be an advantage, good problem-solving skills and prior basic technical support experience is desirable however not essential. Duties Providing product support to customers by phone /e-mail Managing customer product returns/repairs/exchanges, including raising collection/delivery notes and arranging couriers Preparing and sending sales quotes to customers Process sales orders and payments from customers, by phone/mail Reconciling daily orders to payments received Opening new customer accounts and amending existing customer details Attend to general customer enquiries Warranty database administration Checking daily stock counts versus system stock and investigating differences Assisting the department in all areas as and when required (e.g. producing reports, database maintenance, stocktakes, preparing for trade shows) Providing basic technical product support to customers To be considered for this role you must have/be: Enthusiastic, passionate and Tenacious Previous office-based customer service and administration experience Accurate and thorough Well organised, with an ability to remain calm under pressure Crisp Recruitment Ltd is a local recruitment consultancy firm based in Borehamwood. We are working on behalf of our client to find suitable candidates for this opportunity