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SSR G&M Ltd
,
London, Greater London
Service Account Manager
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Job Type: Full-time |
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Salary: £35,000 per annum |
Overview
London/Home Counties The position of Service Account Manager shall be responsible for the management of designated clients and their associated service accounts/contracts and system upgrades. This position shall also act in a supervisory role to the service department with respect to technical and operational support, and guidance of the service delivery to the company client base. The post-holder will have obtained experience in service and project installation management, and possess the abilities to resolve day to day issues arising on service contracts and projects that they are responsible for, without the intervention from more senior members of the company. Regular supervision and management of the service engineers with regards to progress, issues & concerns. The post-holder will also posses the skills to control all aspects of delivery in terms of enforcing company and client procedures, system designs, maintaining project communications both written and verbal, problem solving, control of labour and co-ordination with all members of the project teams. Experienced in Service/Project delivery Account/contract management experience Security systems knowledge Experience in managing engineers and their diaries