Senior Storage Engineer, Infrastructure Services, Internal Services, London or Regional, 6 Month FTC

Deloitte ,
London, Greater London
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Overview

Your opportunity An exciting opportunity to support Deloitte Storage platforms The Infrastructure Services Storage team provides storage, archive, backup/recovery services and solutions for the Deloitte UK practice. There are several storage and recovery platforms to manage, with over 6 PBs of capacity across multiple data centres. This role demands a previous Storage technical background, coupled with experience of working with the demands of a large enterprise. The Senior Storage Engineer will report to and work closely with the Storage Infrastructure Manager and other colleagues to ensure an excellent level of service is provided to the business, dealing with incidents, service requests and planned changes. Finally, the role demands the ability to balance an operational remit whilst facilitating volumes of project work. This position requires a flexible approach to working hours and the eventual mandatory joining of a 24x7 on-call-rota We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us. Your role The role will include but not limited to the following: Perform daily SAN Storage operational tasks, Aggregate/Volume/LUN/space provisioning, monitoring, troubleshoot issues (e.g. latency, performance etc.…), and initiate corrective action. Maintain Storage capacity in-line with the firm’s requirements and create documentation/knowledge base articles for other support members/teams to follow. Perform problem management and incident correlation on re-occurring issues; suggest and document workarounds and solutions. Maintain Storage Systems CMDB assets. Work with vendors where necessary to maintain software and hardware keep within supported versions. Configure, administer and monitor all data is replicated were required to defined SLA, RPO and RTO’s. Perform diagnosis, troubleshoot, and conduct root-cause analysis for any issues escalated on the storage and backup platforms within the Firm. Perform management of the backup implemented for clients; monitor backup jobs, execute restore jobs, troubleshoot failed jobs, and initiate corrective action. Be on call to act as a final level of escalation before resorting to vendor support. Effectively in diverse teams within an inclusive team culture where people are recognised for their contribution Your work, your choice At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you. Location: London but we can also consider other locations (Milton Keynes, Cardiff, Leeds, Manchester, Gatwick) Work pattern: Fixed Term Contract opportunity, Full Time Your professional experience Essential Solid experience in a similar role and Enterprise organisation. Expert knowledge on storage hardware technologies, NetApp cDOT and/or IBM SVC/V7000 Block based platforms. Expert knowledge on backup Veritas NetBackup, NetApp SnapCentre Suite Expert knowledge of SAN fabric technologies, particularly Cisco MDS/Nexus SAN Fabric Expert knowledge of NetApp E-Series Hardware and Santricity. Strong Knowledge of configuration and troubleshooting of Storage Protocols such as CIFS/SMB/FC/iSCSI. Administration and Troubleshooting HPE Connected Backup Configuration and administration NetApp Unified Manager/NetApp OCI. Desirable Microsoft Clustering, Configuration and troubleshooting of Windows Operating Systems including MSCS Storage dependencies. Microsoft DFS, configuration, troubleshooting and maintenance. Configuration and administration of IBM Spectrum Control and IBM Storage Insights. Strong Knowledge of the following applications, Exchange, SQL and SharePoint. Strong knowledge of Hyper-V and VMWare and how it leverages Storage. Strong skills in scripting i.e. PowerShell, VBS and Perl. Desired Qualifications NetApp NCDA or NCIE, Clustered Data Ontap. Veritas Certified Specialist (VCS) in NetBackup. ITIL v3 or v4 Foundation Your service line: Internal Services At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process. For a full job description please visit our online Deloitte Careers portal. Requisition code: 175400

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