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Technology1
,
London, Greater London
Senior IT System Engineer
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Job Type: Full-time |
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Salary: £35,000 per annum |
Overview
Senior IT System Engineer Salary: £35,000 - £45,000 10% performance related bonus Location: North London (Hampstead Heath) My client is a world’s leading provider of services, analytics, and insight to the global higher education sector and are looking to grow their Infrastructure and Support team. They are currently looking for a Senior IT System Engineer. In this role you will be working closely with the Head of IT Operations in a hands-on capacity, covering both BAU and project-based responsibilities. You will be part of a global team that is present in United Kingdom, Germany, Romania and India. The company are going through a process of refurbishment - physically and logistically; therefore, an extensive knowledge in IT Infrastructure and Operations would be crucial for this role. Role Responsibilities Provide global operational support for service request fulfilment, incident management, problem management and asset management. Participate in technical research and development to enable continuing innovation within the infrastructure. Ensure that system hardware, operating systems, software systems, and related procedures adhere to organisational values, enabling staff, volunteers, and partners. Supports and contributes to the continual improvement of processes, policies and documentation necessary to consistently enact and adapt to change. Act as a subject matter expert and adviser on IT infrastructure issues, providing input to decision-making process for projects, strategic plans and budget exercises. Key Skills Intensive Networking including Firewalls (Untangle, SonicWALL, Cisco), Routers and Switches and Wi-Fi (Cisco Meraki). (CCNA qualified) Strong experience with software and update deployment systems Strong knowledge of Windows Server technology (MCSE qualified) Good knowledge of Linux technology Strong Office 365 knowledge (Exchange, SharePoint, OneDrive, TEAMS) Strong Azure AD and very good knowledge of Microsoft Intune and other MDM solutions Deep understanding of Agile and ITIL practices and toolsets JIRA administration Backup and Disaster Recovery processes, procedures and software, hardware, and architecture including off-site location Security process, procedures, hardware, software, and network architecture that promote best practice security while maintaining a functional user base Automation and scripting skills (PowerShell) Additional International travel may be required as part of this role Due to global coverage, out of hours work might be required as well as weeks due to current infrastructural changes projects Must have demonstrable experience leading a team Great Interpersonal skills - ability to converse with both internal and external customers. Must have a strong desire to succeed and thrive in front of challenges.