Product Features
Blog
Contact Us
Sign In
Berry Recruitment
,
Cardiff, South Glamorgan
Call Centre Agent
|
|
Job Type: Full-time |
|---|---|
|
|
Salary: £19,249 per annum |
Overview
We are looking for engaging, reliable and enthusiastic Sales and Retention Advisors to work in a reputable Contact Centre on the outskirts of Cardiff. This is an inbound role, in which your duties will include upselling various products to existing customers. You will be put through thorough and in depth training, which includes a combination of classroom based and on the floor training, to ensure you are given all the tools necessary to fulfil your role successfully. Working hours are 37 hours per week are on a shift rotation that you will receive 8 weeks in advance. Shifts are between the hours of 8am - 8pm Monday - Friday (typically a mixture of 8.30-17.00, 9.30-18.00 and 11.30-20.00, and you will work the same shifts the same working week), and will include rotational Saturdays, in which you will get one day off in the week. No Sunday shifts The ideal candidate will have proven experience in a similar setting, and be somebody who enjoys problem solving, enjoys interaction with customers, can be sensitive and empathetic, likes working in a structured environment, and likes working towards goals and targets. The salary is £19,249. On site parking available. They are looking for people to start in April, and the interview process will begin over the next few weeks. Please note that it is a requirement to undergo a DBS check and a financial background check for this role. If interested then please apply today. 02920-290013 Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.