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Lawes Consulting Group
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Brighton, East Sussex
Private Medical Account Handler
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
Job Title: Private Medical Account Handler Location: Brighton Type: Permanent Salary: GBP20,000-25,000 Unlimited Commission Pension amongst other company benefits Industry: Industry Broker (Insurance, Personal Lines, Broker, Medical Insurance) _____________________________________________________________________________ Our client, a leading insurance brokerage based in Brighton, is currently looking for a Healthcare / Private Medical Account Handler due to their constant expansion. To effectively manage client needs in a professional and timely manner in order to achieve maximum client retention. Working hours are 9-5 as well as one Saturday a month, with a day given in lieu during the week. Duties: Renewal of existing policies -manage the renewal process To ensure that renewal invitations are prepared and despatched Ensure that renewal invitations are followed up regularly to maximise renewal retention Setting up of new policies - manage client handover from sales to service Dealing with day-to-day queries Liaising with clients/brokers Producing/checking/issuing documentation to the client/broker To process requests for adjustments to policies and to reissue documentation as required To ensure that all documentation and information are accurate and issued in a timely manner within service standards Skills / Qualities Required: Must come from a Healthcare Insurance / Private Medical Insurance background Minimum 5 GCSE Grades A to C, including English and Maths Fluent in written and spoken business English Works well under pressure and ability to adapt and remain flexible in approach Drives exceptional customer service 2-3 years working in a customer service environment If you have the relevant experience or know someone that does please contact us now on or email us at . _________________________________________________________________________________ Please Note: Due to the sheer volume of applications we receive, we will only contact successful applications. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful.